Engineered from decades of experience in earphone development, the AONIC 5 Sound Isolating(TM) Earphones feature spacious, remarkable sound with clean, natural bass through three high-definition balanced armature drivers. Experience comfort and immersive, customizable audio with selectable frequency response. Available in three unique colors. _Features and Benefits_* *Spacious, remarkable sound + clean, natural bass *through three high-definition balanced armature drivers. Two dedicated woofers and a separate tweeter deliver enhanced highs and warm mid-range with clean, natural low-end. Refined over decades to our own exacting standards, these earphones deliver a truly cinematic audio experience. * *Customizable frequency response* puts you in control of your audio experience. Select balanced, warm or bright audio through removable nozzles for three unique sound signatures. * *Ergonomic low-profile design* with optimized nozzle angle ensures long-wearing comfort and fit. * *Sound Isolating™ technology *blocks up to 37 dB of noise to eliminate distractions. Enjoy the most immersive listening experience with a design that keeps earphones in and noise out during exercise or travel. * *Detachable 3.5 mm communication cable *allows for direct connection to laptops, in-flight entertainment systems and other mobile devices. Secure, over-the-ear design with wireform ensures earphones stay in place and cables remain out of the way.* *Easily connect to other MMCX cable accessories* for further customization. Stay connected to any device, no matter where you are.* *Enjoy clear calls and controls *with integrated remote + mic. Seamless control for phone calls and easily accessible operation of voice commands, volume and music playback.* *Compatible with Apple & Android devices* with a 3.5 mm connection.* *Durable build quality* engineered for professional wear and tear to ensure a lifetime of use. See what we’re made of and ensure your investment lasts.* *Includes* a two-year warranty, AONIC 5 Detachable Sound Isolating(TM) Earphones, 3.5mm communication cable, fit kit with a variety of sleeves for the perfect fit, detachable nozzle kit, 1/4“ adapter, and a hard carrying case. Includes a set of new Comply sleeves (S,M,L) for additional sleeve options. * *Available in three color options with unique two-tone design* (crystal clear, gloss red + clear, matte black + clear).
Our goal is to ensure a seamless and transparent shipping process for your convenience and satisfaction. Below are the details of our shipping process.
Our goal is to ensure a seamless and transparent shipping process for your convenience and satisfaction. Below are the details of our shipping process:
Shipping Range
- Countries: We currently ship to Canada and the United States.
- Future Expansion: We are considering expanding to other regions in the future.
Shipping Costs
- Within Canada: Free shipping on all orders.
- Within the United States: Free shipping on all orders.
- No Hidden Fees: All costs are clearly stated at checkout.
ORDER PROCESSING TIME
- Processing Time: Orders are processed within 1-2 business days, Monday to Friday- (GMT-07) Mountain Standard Time (Edmonton)
- Last Order Time: 22:00 (GMT-07) Mountain Standard Time (Edmonton)
- Weekend Orders: Orders placed on weekends are processed the next business day.
TRANSIT TIME
- Estimated Delivery Time: 1-2 business days.
- Business Days: Shipments occur Monday to Friday.
- Notes: Delivery times are estimates and may vary due to external factors such as weather conditions and transportation issues.
SHIPPING PROCESS
- Reliable Courier Services: We ship via DHL and Fedex and UPS
- Insured Shipments: All shipments are insured. Contact our customer service in case of loss or damage during transit.
- Eco-Friendly Packaging: We strive to use sustainable packaging materials to minimize our ecological footprint.
TRACKING INSTRUCTIONS
- Tracking Information: After purchase, you will receive an email with tracking information, including the name of the shipping company and the tracking number.
- Track Your Order: You can track your order via our website. Simply enter your tracking number on our tracking portal to view the status of your order.
- Questions: Our support team is ready to assist with any questions about tracking your order.
MISSING ITEMS PROCEDURE
- Reporting Missing Items: Contact our customer service within 7 days of receiving your package via support@simolary.com
- Resolution: We will resolve the issue as soon as possible and send a replacement item or offer a refund.
RETURN POLICY
- Returns: Returns are accepted within 30 days of receiving your order.
- Conditions for Returns: Items must be unused, undamaged, and returned in the original packaging. Personalized items cannot be returned.
- Costs: Return shipping costs are the responsibility of the customer unless the item is defective or not as described. In such cases, Simolary LLC
will cover the return shipping costs. - Refund: Refunds are processed within 14 days of receiving the return and are refunded to the original payment method.
-Address return :
SIMOLARY LLC WAREHOUSE
168 Prestwick Manor SE, Calgary, AB T2Z 4Y7, Canada - Questions?
Visit our FAQ page or contact our customer service via email : support@simolary.com
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