Model # 116504BK2XL Store SKU # 1001168072
Terra Black High Visibility Parka is 100% Polyester oxford 300D with 7oz poly fill insulation and fully seam sealed and waterproof to keep you both warm and dry. Detachable quick release hard hat hood with drawstring and 2 rows of snaps. Storm front flap with front zipper. Drop bottom hem for wind protection. 1 zippered chest pocket, dual microphone loops and ID badge holder. 2 waist pockets with flaps. Velcro adjustable sleeve cuff with inside storm cuff. Inside waist draw cord keeps the draft out. 4 inch Hi Vis taping with 2 inch reflective tape. Black bottom and cuffs. Jacket interior with diamond quilting with 1 cell phone pocket and 1 patch pocket. Embroidery zipper at chest along placket. CSA Z96-15 Class 1 level 2 Compliant
Shell: 100% polyester oxford 300D, PU coated, fully seam sealed and Waterproof. Lining: 100% polyester taffeta.
Full storm front flap with zipper and storm cuffs. 1 zippered chest pocket with dual microphone. 2 waist pockets with flaps. Velcro adjustable sleeve cuff.
4 inch Hi Vis taping with 2 inch reflective tape. Embroidery zipper at chest. Fluorescent orange compliant CSA-Z96-15 Class 1 level 2.
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Shipping & Delivery
Our goal is to ensure a seamless and transparent shipping process for your convenience and satisfaction. Below are the details of our shipping process.
SHIPPING RANGE
- Countries: We currently ship within the Canada Â
- Future Expansion: Expansion to other shipping areas is being considered.
SHIPPING COSTS
- Within the Canada : Free shipping on all orders.
- No Hidden Fees: All costs are clearly stated at checkout.
ORDER PROCESSING TIME
- Processing Time: Orders are processed within 1-2 business days, Monday to Friday- (GMT-07) Mountain Standard Time (Edmonton)
- Last Order Time: 22:00 (GMT-07) Mountain Standard Time (Edmonton)
- Weekend Orders: Orders placed on weekends are processed the next business day.
TRANSIT TIME
- Estimated Delivery Time: 1-2 business days.
- Business Days: Shipments occur Monday to Friday.
- Notes: Delivery times are estimates and may vary due to external factors such as weather conditions and transportation issues.
SHIPPING PROCESS
- Reliable Courier Services: We ship via DHL and Fedex and UPS
- Insured Shipments: All shipments are insured. Contact our customer service in case of loss or damage during transit.
- Eco-Friendly Packaging: We strive to use sustainable packaging materials to minimize our ecological footprint.
TRACKING INSTRUCTIONS
- Tracking Information: After purchase, you will receive an email with tracking information, including the name of the shipping company and the tracking number.
- Track Your Order: You can track your order via our website. Simply enter your tracking number on our tracking portal to view the status of your order.
- Questions: Our support team is ready to assist with any questions about tracking your order.
MISSING ITEMS PROCEDURE
- Reporting Missing Items: Contact our customer service within 7 days of receiving your package via support@simolary.comÂ
- Resolution: We will resolve the issue as soon as possible and send a replacement item or offer a refund.
RETURN POLICY
- Returns: Returns are accepted within 30 days of receiving your order.
- Conditions for Returns: Items must be unused, undamaged, and returned in the original packaging. Personalized items cannot be returned.
- Costs: Return shipping costs are the responsibility of the customer unless the item is defective or not as described. In such cases, Simolary LLCÂ
will cover the return shipping costs. - Refund: Refunds are processed within 14 days of receiving the return and are refunded to the original payment method.
-Address return :
SIMOLARY LLC WAREHOUSE
168 Prestwick Manor SE, Calgary, AB T2Z 4Y7, Canada - Questions?
Visit our FAQ page or contact our customer service via email : support@simolary.com
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