Steele Canvas Utility Tote

$86.99

Color

Olive

Brand

Steele Canvas

Making specialty and durable wares for over a century, the Steele Canvas Basket Corp. is a high-quality brand that still manufactures all their canvas-based goods with the same tried-and-true methods as they first used in their original factory in Cambridge, Massachusetts. Complete with 9 pockets, comfortable handles and shoulder strap, this tote is perfect for everyday use or on the toughest jobs. Attractive and multifunctional bag, great companion for the farmers market, gardening and basic daily life. Ideal go-to tote with 8 outside and 1 large inside pocket, a place for everything. Reinforced shoulder strap (leather-backed at tote connection) allows for hands-free carrying. Leather grips make for comfortable handling when carrying by the side handles.

Our goal is to ensure a seamless and transparent shipping process for your convenience and satisfaction. Below are the details of our shipping process.

Our goal is to ensure a seamless and transparent shipping process for your convenience and satisfaction. Below are the details of our shipping process:

Shipping Range

Countries: We currently ship to Canada and the United States.
Future Expansion: We are considering expanding to other regions in the future.

Shipping Costs

Within Canada: Free shipping on all orders.
Within the United States: Free shipping on all orders.
No Hidden Fees: All costs are clearly stated at checkout.

ORDER PROCESSING TIME

Processing Time: Orders are processed within 1-2 business days, Monday to Friday- (GMT-07) Mountain Standard Time (Edmonton)
Last Order Time: 22:00 (GMT-07) Mountain Standard Time (Edmonton)
Weekend Orders: Orders placed on weekends are processed the next business day.

TRANSIT TIME

Estimated Delivery Time: 1-2 business days.
Business Days: Shipments occur Monday to Friday.
Notes: Delivery times are estimates and may vary due to external factors such as weather conditions and transportation issues.

SHIPPING PROCESS

Reliable Courier Services: We ship via DHL and Fedex and UPS
Insured Shipments: All shipments are insured. Contact our customer service in case of loss or damage during transit.
Eco-Friendly Packaging: We strive to use sustainable packaging materials to minimize our ecological footprint.

TRACKING INSTRUCTIONS

Tracking Information: After purchase, you will receive an email with tracking information, including the name of the shipping company and the tracking number.
Track Your Order: You can track your order via our website. Simply enter your tracking number on our tracking portal to view the status of your order.
Questions: Our support team is ready to assist with any questions about tracking your order.

MISSING ITEMS PROCEDURE

Reporting Missing Items: Contact our customer service within 7 days of receiving your package via support@simolary.com
Resolution: We will resolve the issue as soon as possible and send a replacement item or offer a refund.

RETURN POLICY

Returns: Returns are accepted within 30 days of receiving your order.
Conditions for Returns: Items must be unused, undamaged, and returned in the original packaging. Personalized items cannot be returned.
Costs: Return shipping costs are the responsibility of the customer unless the item is defective or not as described. In such cases, Simolary LLC
will cover the return shipping costs.
Refund: Refunds are processed within 14 days of receiving the return and are refunded to the original payment method.
-Address return :
SIMOLARY LLC WAREHOUSE
168 Prestwick Manor SE, Calgary, AB T2Z 4Y7, Canada
Questions?
Visit our FAQ page or contact our customer service via email : support@simolary.com