- Over-ear headset features a strengthened headband and breathable athletic mesh fabric ear cushions, with a unique shape for greater depth perception
- Low-latency 2.4GHz wireless connection ensures better connection stability for lag-free performance, with a USB transmitter for instant console connections
- 50mm drivers and refined ear cup acoustics deliver incredibly immersive audio
- Superhuman Hearing sound setting lets you hear the most subtle details, like enemy footsteps or weapon reloads, to give you the competitive edge
- Specially built for Xbox Series X, Xbox Series S, Xbox One X, and Xbox One S console gaming, with compatibility also available for PS5, PS4, and PS4 Pro consoles, the Nintendo Switch, and PC gaming
- Xbox Mode lets you control the game and chat audio separately to perfectly balance your sound
- Bass Boost, Signature Sound, Treble Boost, and Vocal Boost audio presets allow for easy setting changes
- High-sensitivity Gen 2 flip-to-mute microphone picks up your voice with crystal clear accuracy
- Mic monitoring lets you hear your voice through your headset, so you know how loud you’re being
- 48-hour battery life allows for epic gaming sessions, with 15-minute USB-C quick charge mode to give you over eight hours of extra charge
- ProSpecs system uses specially placed foam to alleviate pressure, making it more comfortable to wear glasses with the headset
Description
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Shipping & Delivery
Our goal is to ensure a seamless and transparent shipping process for your convenience and satisfaction. Below are the details of our shipping process.
SHIPPING RANGE
- Countries: We currently ship within the Canada
- Future Expansion: Expansion to other shipping areas is being considered.
SHIPPING COSTS
- Within the Canada : Free shipping on all orders.
- No Hidden Fees: All costs are clearly stated at checkout.
ORDER PROCESSING TIME
- Processing Time: Orders are processed within 1-2 business days, Monday to Friday- (GMT-07) Mountain Standard Time (Edmonton)
- Last Order Time: 22:00 (GMT-07) Mountain Standard Time (Edmonton)
- Weekend Orders: Orders placed on weekends are processed the next business day.
TRANSIT TIME
- Estimated Delivery Time: 1-2 business days.
- Business Days: Shipments occur Monday to Friday.
- Notes: Delivery times are estimates and may vary due to external factors such as weather conditions and transportation issues.
SHIPPING PROCESS
- Reliable Courier Services: We ship via DHL and Fedex and UPS
- Insured Shipments: All shipments are insured. Contact our customer service in case of loss or damage during transit.
- Eco-Friendly Packaging: We strive to use sustainable packaging materials to minimize our ecological footprint.
TRACKING INSTRUCTIONS
- Tracking Information: After purchase, you will receive an email with tracking information, including the name of the shipping company and the tracking number.
- Track Your Order: You can track your order via our website. Simply enter your tracking number on our tracking portal to view the status of your order.
- Questions: Our support team is ready to assist with any questions about tracking your order.
MISSING ITEMS PROCEDURE
- Reporting Missing Items: Contact our customer service within 7 days of receiving your package via support@simolary.com
- Resolution: We will resolve the issue as soon as possible and send a replacement item or offer a refund.
RETURN POLICY
- Returns: Returns are accepted within 30 days of receiving your order.
- Conditions for Returns: Items must be unused, undamaged, and returned in the original packaging. Personalized items cannot be returned.
- Costs: Return shipping costs are the responsibility of the customer unless the item is defective or not as described. In such cases, Simolary LLC
will cover the return shipping costs. - Refund: Refunds are processed within 14 days of receiving the return and are refunded to the original payment method.
-Address return :
SIMOLARY LLC WAREHOUSE
168 Prestwick Manor SE, Calgary, AB T2Z 4Y7, Canada - Questions?
Visit our FAQ page or contact our customer service via email : support@simolary.com
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