- Over-ear headphone built for gaming on PS5, PS4 & PS4 Pro consoles
- Proprietary low-latency 2.4GHz wireless connection optimizes gaming audio and chat in real-time for a lag-free gameplay
- Lightning-fast Bluetooth 5.1 technology provides low latency connection to your devices and lets you take calls and listen to music simultaneously while gaming
- Advanced 3D audio offers enhanced spatial surround sound from hundreds of precisely unique directions for next-level gaming
- High-performance 50mm Nanoclear speakers produce realistic sound imaging to make sure that every important detail is heard
- High-sensitivity, high-performance Gen 2 Flip-To-Mute microphone improves chat clarity and seamlessly conceals into the headset when flipped up to mute
- Offers an incredible battery life of more than 40 hours and the quick charging capability gives 8 hours of battery life with just 15 minutes of charging
- Aerofit cooling gel-infused ear cushions offer a snug fit for a comfortable gaming experience
- Rugged yet lightweight metal-reinforced headband and the re-designed hinge structure ensure a durable use
- Easily adjust the audio settings and program the mappable dial and button on the headset using the Turtle Beach Audio Hub app for your Bluetooth connected mobile device
- Patented Prospecs Glasses Relief System features dual-foam ear cushions to let you play with your glasses on without feeling any discomfort
- Exclusive Superhuman Hearing sound setting lets you hear even the subtle game details to improve your winning streak
- Variable mic monitoring allows you to hear and adjust your voice through the headset while chatting
- Comes with USB-C cable to provide faster charging as well to get easy firmware updates through Windows PC or Mac
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Shipping & Delivery
Our goal is to ensure a seamless and transparent shipping process for your convenience and satisfaction. Below are the details of our shipping process.
SHIPPING RANGE
- Countries: We currently ship within the Canada
- Future Expansion: Expansion to other shipping areas is being considered.
SHIPPING COSTS
- Within the Canada : Free shipping on all orders.
- No Hidden Fees: All costs are clearly stated at checkout.
ORDER PROCESSING TIME
- Processing Time: Orders are processed within 1-2 business days, Monday to Friday- (GMT-07) Mountain Standard Time (Edmonton)
- Last Order Time: 22:00 (GMT-07) Mountain Standard Time (Edmonton)
- Weekend Orders: Orders placed on weekends are processed the next business day.
TRANSIT TIME
- Estimated Delivery Time: 1-2 business days.
- Business Days: Shipments occur Monday to Friday.
- Notes: Delivery times are estimates and may vary due to external factors such as weather conditions and transportation issues.
SHIPPING PROCESS
- Reliable Courier Services: We ship via DHL and Fedex and UPS
- Insured Shipments: All shipments are insured. Contact our customer service in case of loss or damage during transit.
- Eco-Friendly Packaging: We strive to use sustainable packaging materials to minimize our ecological footprint.
TRACKING INSTRUCTIONS
- Tracking Information: After purchase, you will receive an email with tracking information, including the name of the shipping company and the tracking number.
- Track Your Order: You can track your order via our website. Simply enter your tracking number on our tracking portal to view the status of your order.
- Questions: Our support team is ready to assist with any questions about tracking your order.
MISSING ITEMS PROCEDURE
- Reporting Missing Items: Contact our customer service within 7 days of receiving your package via support@simolary.com
- Resolution: We will resolve the issue as soon as possible and send a replacement item or offer a refund.
RETURN POLICY
- Returns: Returns are accepted within 30 days of receiving your order.
- Conditions for Returns: Items must be unused, undamaged, and returned in the original packaging. Personalized items cannot be returned.
- Costs: Return shipping costs are the responsibility of the customer unless the item is defective or not as described. In such cases, Simolary LLC
will cover the return shipping costs. - Refund: Refunds are processed within 14 days of receiving the return and are refunded to the original payment method.
-Address return :
SIMOLARY LLC WAREHOUSE
168 Prestwick Manor SE, Calgary, AB T2Z 4Y7, Canada - Questions?
Visit our FAQ page or contact our customer service via email : support@simolary.com
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