- Smart system locks or unlocks your door via your pin code, key override, or through the Alfred Home app for iOS or Android for incredible versatility
- Up to 20 unique programmable pin codes let you set codes for friends and family members, as well as single-use and time-sensitive codes for visitors like contractors and dog walkers
- Includes two physical keys and an override key for physical locking and unlocking
- Auto re-lock feature lets you set the door to lock automatically in 30 seconds, one minute, two minutes, or three minutes for total peace of mind
- Low battery warning lets you know when battery levels are low
- Micro-USB port at the bottom of the front panel allows you to power up your lock if the battery dies or fails
- One-touch entry unlock lets you unlock the keypad with one touch when a device running the Alfred Home app is detected
- 128-bit encryption ensures advanced security
- Temperature-tested lock works in -30 to 60 degree Celsius weather
- Illuminated glass touchscreen keypad gives it a sleek look
- Easy DIY installation allows you to replace your existing deadbolt using easy step-by-step instructions
- Add the Alfred Connect V2 Wi-Fi system, sold separately, to enable remote lock control and voice controls
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Shipping & Delivery
Our goal is to ensure a seamless and transparent shipping process for your convenience and satisfaction. Below are the details of our shipping process.
SHIPPING RANGE
- Countries: We currently ship within the Canada
- Future Expansion: Expansion to other shipping areas is being considered.
SHIPPING COSTS
- Within the Canada : Free shipping on all orders.
- No Hidden Fees: All costs are clearly stated at checkout.
ORDER PROCESSING TIME
- Processing Time: Orders are processed within 1-2 business days, Monday to Friday- (GMT-07) Mountain Standard Time (Edmonton)
- Last Order Time: 22:00 (GMT-07) Mountain Standard Time (Edmonton)
- Weekend Orders: Orders placed on weekends are processed the next business day.
TRANSIT TIME
- Estimated Delivery Time: 1-2 business days.
- Business Days: Shipments occur Monday to Friday.
- Notes: Delivery times are estimates and may vary due to external factors such as weather conditions and transportation issues.
SHIPPING PROCESS
- Reliable Courier Services: We ship via DHL and Fedex and UPS
- Insured Shipments: All shipments are insured. Contact our customer service in case of loss or damage during transit.
- Eco-Friendly Packaging: We strive to use sustainable packaging materials to minimize our ecological footprint.
TRACKING INSTRUCTIONS
- Tracking Information: After purchase, you will receive an email with tracking information, including the name of the shipping company and the tracking number.
- Track Your Order: You can track your order via our website. Simply enter your tracking number on our tracking portal to view the status of your order.
- Questions: Our support team is ready to assist with any questions about tracking your order.
MISSING ITEMS PROCEDURE
- Reporting Missing Items: Contact our customer service within 7 days of receiving your package via support@simolary.com
- Resolution: We will resolve the issue as soon as possible and send a replacement item or offer a refund.
RETURN POLICY
- Returns: Returns are accepted within 30 days of receiving your order.
- Conditions for Returns: Items must be unused, undamaged, and returned in the original packaging. Personalized items cannot be returned.
- Costs: Return shipping costs are the responsibility of the customer unless the item is defective or not as described. In such cases, Simolary LLC
will cover the return shipping costs. - Refund: Refunds are processed within 14 days of receiving the return and are refunded to the original payment method.
-Address return :
SIMOLARY LLC WAREHOUSE
168 Prestwick Manor SE, Calgary, AB T2Z 4Y7, Canada - Questions?
Visit our FAQ page or contact our customer service via email : support@simolary.com
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