- Full HD 1080p HDR ensures a clear, vibrant, and detailed visual experience with better contrast and colour accuracy
- Comprehensive head-to-toe field of view ensures you can see everything, whether it’s day or night
- Smart Focus and auto-pan give a closer and clearer view of visitors or packages at your door with an impressive 175-degree vertical and 187-degree diagonal field of view
- Supports 802.11 a/b/g/n/ac Wi-Fi on both 2.4GHz and 5GHz bands and provides encryption support for various security protocols, including WEP, WPA, WPA2, and WPA3 to assure Wi-Fi network security
- Bluetooth compatibility allows easy connectivity with your smart devices
- Compatible with both iOS and Android devices to allow users with either type of device to access and use its features
- Use the ecobee App to effortlessly control your home’s temperature and settings from anywhere
- ecobee Smart Doorbell Camera easily integrates with Apple HomeKit and Alexa for enhanced compatibility and functionality within your smart home setup
- Night vision mode enables clear and detailed monitoring even in low-light conditions thereby enhancing your peace of mind
- Motion detection capability provides an extra layer of security by alerting you about any movement around your property
- Two-way talk lets you conveniently answer your door and engage with guests from anywhere, using your smartphone, tablet, or ecobee Smart Thermostat Premium
- Works in heat, cold, rain, or snow and is designed without batteries to function reliably in extreme weather
- Wired configuration along with IP65 waterproofing and dust protection ensures it can operate flawlessly within a temperature range of -25 to 45degree Celsius (-13-to-113-degree Fahrenheit) without any loss of power
- Features like advanced radar verification, person, package, and object detection, and activity zoning make sure that you only get alerts for who or what is at your door (Requires ecobee Smart Security subscription for package detection)
- Requires a connection to a 16-24VAC, 10 VA minimum, 60 Hz doorbell transformer. Included chime adapter needs to be connected to an existing mechanical or digital chime box
- Comes with an intuitive mobile guide to ensure easy installation
- Register your doorbell camera and automatically get one free month of ecobee Smart Security and unlock additional features such as 24/7 professional monitoring, 30 day video storage, package detection, and rich notifications with a snapshot of who or what is at your door
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Shipping & Delivery
Our goal is to ensure a seamless and transparent shipping process for your convenience and satisfaction. Below are the details of our shipping process.
SHIPPING RANGE
- Countries: We currently ship within the Canada Â
- Future Expansion: Expansion to other shipping areas is being considered.
SHIPPING COSTS
- Within the Canada : Free shipping on all orders.
- No Hidden Fees: All costs are clearly stated at checkout.
ORDER PROCESSING TIME
- Processing Time: Orders are processed within 1-2 business days, Monday to Friday- (GMT-07) Mountain Standard Time (Edmonton)
- Last Order Time: 22:00 (GMT-07) Mountain Standard Time (Edmonton)
- Weekend Orders: Orders placed on weekends are processed the next business day.
TRANSIT TIME
- Estimated Delivery Time: 1-2 business days.
- Business Days: Shipments occur Monday to Friday.
- Notes: Delivery times are estimates and may vary due to external factors such as weather conditions and transportation issues.
SHIPPING PROCESS
- Reliable Courier Services: We ship via DHL and Fedex and UPS
- Insured Shipments: All shipments are insured. Contact our customer service in case of loss or damage during transit.
- Eco-Friendly Packaging: We strive to use sustainable packaging materials to minimize our ecological footprint.
TRACKING INSTRUCTIONS
- Tracking Information: After purchase, you will receive an email with tracking information, including the name of the shipping company and the tracking number.
- Track Your Order: You can track your order via our website. Simply enter your tracking number on our tracking portal to view the status of your order.
- Questions: Our support team is ready to assist with any questions about tracking your order.
MISSING ITEMS PROCEDURE
- Reporting Missing Items: Contact our customer service within 7 days of receiving your package via support@simolary.comÂ
- Resolution: We will resolve the issue as soon as possible and send a replacement item or offer a refund.
RETURN POLICY
- Returns: Returns are accepted within 30 days of receiving your order.
- Conditions for Returns: Items must be unused, undamaged, and returned in the original packaging. Personalized items cannot be returned.
- Costs: Return shipping costs are the responsibility of the customer unless the item is defective or not as described. In such cases, Simolary LLCÂ
will cover the return shipping costs. - Refund: Refunds are processed within 14 days of receiving the return and are refunded to the original payment method.
-Address return :
SIMOLARY LLC WAREHOUSE
168 Prestwick Manor SE, Calgary, AB T2Z 4Y7, Canada - Questions?
Visit our FAQ page or contact our customer service via email : support@simolary.com
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