- Dual camera (two cameras in a single unit) features a telephoto camera and a wide-angle camera to capture more details and a bigger picture
- Wired connectivity ensures a highly reliable and stable connection
- IP camera does not require a hub or bridge for functioning
- Its 360-degree pan and tilt provides a comprehensive coverage, so you hardly miss details
- Eight-times digital zoom helps you to get a closer look of the subject
- Dual-band (2.4GHz and 5GHz) Wi-Fi 6 allows for steady and fast connectivity
- Wide angle camera with 3K (2880 x 1620) resolution and telephoto camera with 2K (2304 x 1296) resolution provides crisp and clear pictures every time
- The 110-degrees horizontal and 58-degree vertical viewing angle provides better coverage
- Night vision helps to see objects or what is happening in dark
- Motion-detection feature provides enhanced safety and peace of mind
- Built-in microphone and audio recording allow you to listen to the sound or conversation in the video
- Remote monitoring gives you the convenience to check on your home or property from far away
- Local recording and up to 128GB Micro SD card storage allows you to have full control over the data with no monthly fee
- Built-In siren effectively deters intruders
- Maximum brightness of 2,000 lumens lets you customize schedule, or motion-activation
- Designed for outdoor use
Description
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Shipping & Delivery
Our goal is to ensure a seamless and transparent shipping process for your convenience and satisfaction. Below are the details of our shipping process.
SHIPPING RANGE
- Countries: We currently ship within the Canada Â
- Future Expansion: Expansion to other shipping areas is being considered.
SHIPPING COSTS
- Within the Canada : Free shipping on all orders.
- No Hidden Fees: All costs are clearly stated at checkout.
ORDER PROCESSING TIME
- Processing Time: Orders are processed within 1-2 business days, Monday to Friday- (GMT-07) Mountain Standard Time (Edmonton)
- Last Order Time: 22:00 (GMT-07) Mountain Standard Time (Edmonton)
- Weekend Orders: Orders placed on weekends are processed the next business day.
TRANSIT TIME
- Estimated Delivery Time: 1-2 business days.
- Business Days: Shipments occur Monday to Friday.
- Notes: Delivery times are estimates and may vary due to external factors such as weather conditions and transportation issues.
SHIPPING PROCESS
- Reliable Courier Services: We ship via DHL and Fedex and UPS
- Insured Shipments: All shipments are insured. Contact our customer service in case of loss or damage during transit.
- Eco-Friendly Packaging: We strive to use sustainable packaging materials to minimize our ecological footprint.
TRACKING INSTRUCTIONS
- Tracking Information: After purchase, you will receive an email with tracking information, including the name of the shipping company and the tracking number.
- Track Your Order: You can track your order via our website. Simply enter your tracking number on our tracking portal to view the status of your order.
- Questions: Our support team is ready to assist with any questions about tracking your order.
MISSING ITEMS PROCEDURE
- Reporting Missing Items: Contact our customer service within 7 days of receiving your package via support@simolary.comÂ
- Resolution: We will resolve the issue as soon as possible and send a replacement item or offer a refund.
RETURN POLICY
- Returns: Returns are accepted within 30 days of receiving your order.
- Conditions for Returns: Items must be unused, undamaged, and returned in the original packaging. Personalized items cannot be returned.
- Costs: Return shipping costs are the responsibility of the customer unless the item is defective or not as described. In such cases, Simolary LLCÂ
will cover the return shipping costs. - Refund: Refunds are processed within 14 days of receiving the return and are refunded to the original payment method.
-Address return :
SIMOLARY LLC WAREHOUSE
168 Prestwick Manor SE, Calgary, AB T2Z 4Y7, Canada - Questions?
Visit our FAQ page or contact our customer service via email : support@simolary.com
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