- 6-inch E Ink Carta 1300 HD glare-free touchscreen ensures uninterrupted reading in even the brightest sunlight
- 16GB internal storage capacity makes sure that an extensive library of eBooks, audiobooks, and documents are at your fingertips wherever you go
- Use the ComfortLight PRO to customize brightness, colour temperature, and blue light levels for a comfortable reading experience
- Enhances reading with faster page turns, deeper contrast, and the optional Dark Mode for nighttime reading
- With weeks of battery life and the ability to store up to 12,000 eBooks or 75 Kobo Audiobooks, you can enjoy uninterrupted reading for extended periods
- A single charge lasts up to 53 days based on 30-minutes of reading per day, with the front light set at 10% brightness, and both Wi-Fi and Bluetooth wireless technology turned off
- Wi-Fi and Bluetooth support enable seamless connectivity for downloading new eBooks, audiobooks, and updates, as well as connecting wireless accessories like headphones or speakers
- USB support allows you to easily transfer files, charge your device, and connect to compatible devices
- Meets requirements of IPX8 rating to ensure the eReader is waterproof for up to 60 minutes in two-metre-deep water
- Exterior is made with over 85% recycled plastic, including 10% ocean-bound plastic
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Shipping & Delivery
Our goal is to ensure a seamless and transparent shipping process for your convenience and satisfaction. Below are the details of our shipping process.
SHIPPING RANGE
- Countries: We currently ship within the Canada
- Future Expansion: Expansion to other shipping areas is being considered.
SHIPPING COSTS
- Within the Canada : Free shipping on all orders.
- No Hidden Fees: All costs are clearly stated at checkout.
ORDER PROCESSING TIME
- Processing Time: Orders are processed within 1-2 business days, Monday to Friday- (GMT-07) Mountain Standard Time (Edmonton)
- Last Order Time: 22:00 (GMT-07) Mountain Standard Time (Edmonton)
- Weekend Orders: Orders placed on weekends are processed the next business day.
TRANSIT TIME
- Estimated Delivery Time: 1-2 business days.
- Business Days: Shipments occur Monday to Friday.
- Notes: Delivery times are estimates and may vary due to external factors such as weather conditions and transportation issues.
SHIPPING PROCESS
- Reliable Courier Services: We ship via DHL and Fedex and UPS
- Insured Shipments: All shipments are insured. Contact our customer service in case of loss or damage during transit.
- Eco-Friendly Packaging: We strive to use sustainable packaging materials to minimize our ecological footprint.
TRACKING INSTRUCTIONS
- Tracking Information: After purchase, you will receive an email with tracking information, including the name of the shipping company and the tracking number.
- Track Your Order: You can track your order via our website. Simply enter your tracking number on our tracking portal to view the status of your order.
- Questions: Our support team is ready to assist with any questions about tracking your order.
MISSING ITEMS PROCEDURE
- Reporting Missing Items: Contact our customer service within 7 days of receiving your package via support@simolary.com
- Resolution: We will resolve the issue as soon as possible and send a replacement item or offer a refund.
RETURN POLICY
- Returns: Returns are accepted within 30 days of receiving your order.
- Conditions for Returns: Items must be unused, undamaged, and returned in the original packaging. Personalized items cannot be returned.
- Costs: Return shipping costs are the responsibility of the customer unless the item is defective or not as described. In such cases, Simolary LLC
will cover the return shipping costs. - Refund: Refunds are processed within 14 days of receiving the return and are refunded to the original payment method.
-Address return :
SIMOLARY LLC WAREHOUSE
168 Prestwick Manor SE, Calgary, AB T2Z 4Y7, Canada - Questions?
Visit our FAQ page or contact our customer service via email : support@simolary.com
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