- 11-inch IPS display with 1900 x 1200 native screen resolution makes sure that every image and video is presented with stunning precision and vibrancy
- 64GB of built-in storage offers ample space for all your apps, games, and media
- microSD compatibility supports cards with a maximum capacity of 1,000GB to allow storage of more of your favourite content on-the-go
- MediaTek Helio G88 octa-core processor and 4GB LPDDR4x RAM deliver seamless performance and lightning-fast responsiveness for multitasking, gaming, and more
- Wi-Fi 5 (802.11ac) 1 x 1 and Bluetooth 5.1 ensure fast and reliable wireless connections for seamless browsing, streaming, and connectivity to other devices
- Headphone jack allows you to connect your headphones or earphones for private listening pleasure anytime, anywhere
- Two-cell 7,040mAh battery guarantees 10-hour battery life for uninterrupted entertainment or productivity
- Android 13 operating system offers enhanced features, improved performance, and a seamless user experience
- 8MP front camera and 8MP rear camera ensure sharp and detailed selfies, video calls, and photos wherever you go
- Features Accelerometer (G) sensor, Ambient Light Sensor (ALS), Gyroscope sensor, and Hall sensor for enhanced functionality and intuitive interaction
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Shipping & Delivery
Our goal is to ensure a seamless and transparent shipping process for your convenience and satisfaction. Below are the details of our shipping process.
SHIPPING RANGE
- Countries: We currently ship within the Canada
- Future Expansion: Expansion to other shipping areas is being considered.
SHIPPING COSTS
- Within the Canada : Free shipping on all orders.
- No Hidden Fees: All costs are clearly stated at checkout.
ORDER PROCESSING TIME
- Processing Time: Orders are processed within 1-2 business days, Monday to Friday- (GMT-07) Mountain Standard Time (Edmonton)
- Last Order Time: 22:00 (GMT-07) Mountain Standard Time (Edmonton)
- Weekend Orders: Orders placed on weekends are processed the next business day.
TRANSIT TIME
- Estimated Delivery Time: 1-2 business days.
- Business Days: Shipments occur Monday to Friday.
- Notes: Delivery times are estimates and may vary due to external factors such as weather conditions and transportation issues.
SHIPPING PROCESS
- Reliable Courier Services: We ship via DHL and Fedex and UPS
- Insured Shipments: All shipments are insured. Contact our customer service in case of loss or damage during transit.
- Eco-Friendly Packaging: We strive to use sustainable packaging materials to minimize our ecological footprint.
TRACKING INSTRUCTIONS
- Tracking Information: After purchase, you will receive an email with tracking information, including the name of the shipping company and the tracking number.
- Track Your Order: You can track your order via our website. Simply enter your tracking number on our tracking portal to view the status of your order.
- Questions: Our support team is ready to assist with any questions about tracking your order.
MISSING ITEMS PROCEDURE
- Reporting Missing Items: Contact our customer service within 7 days of receiving your package via support@simolary.com
- Resolution: We will resolve the issue as soon as possible and send a replacement item or offer a refund.
RETURN POLICY
- Returns: Returns are accepted within 30 days of receiving your order.
- Conditions for Returns: Items must be unused, undamaged, and returned in the original packaging. Personalized items cannot be returned.
- Costs: Return shipping costs are the responsibility of the customer unless the item is defective or not as described. In such cases, Simolary LLC
will cover the return shipping costs. - Refund: Refunds are processed within 14 days of receiving the return and are refunded to the original payment method.
-Address return :
SIMOLARY LLC WAREHOUSE
168 Prestwick Manor SE, Calgary, AB T2Z 4Y7, Canada - Questions?
Visit our FAQ page or contact our customer service via email : support@simolary.com
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