- Precision-engineered drivers offer incredible clarity, with bass that packs a punch and automatic Trueplay that fine-tunes the sound for your environment
- Enjoy hands-free ease and unmatched privacy with Sonos Voice Control, even when you’re on the go. Just ask to skip a song, turn up the volume, and check the battery level. At home, use Alexa to set your Routines, control your smart home, and more
- Durably constructed, impressively lightweight, and IP67 waterproof and dustproof, Roam 2 is built to perform outdoors
- Refined and versatile design makes it easy to place upright to save space or lay it on its side for increased stability. The sound automatically adapts for the best listening experience
- Soundtrack a day away with up to 10 hours of playback. Use the updated power button to conserve the battery when you’re not listening, and charge with the included cable and any USB-C power adapter
- Experience all the magic of the Sonos system when you connect Roam 2 to more speakers. Get rich stereo sound when you pair two in the same room, and fill your whole home with incredible sound when you add Sonos to more rooms
- Connect to your home Wi-Fi with the Sonos app to unlock all the features and power of Roam 2, including Apple AirPlay 2 and free music streaming with Sonos Radio
- Drop Roam 2 on any Qi charger, or snap it to the custom-designed Sonos Roam Wireless Charger (Charger sold separately)
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Shipping & Delivery
Our goal is to ensure a seamless and transparent shipping process for your convenience and satisfaction. Below are the details of our shipping process.
SHIPPING RANGE
- Countries: We currently ship within the Canada
- Future Expansion: Expansion to other shipping areas is being considered.
SHIPPING COSTS
- Within the Canada : Free shipping on all orders.
- No Hidden Fees: All costs are clearly stated at checkout.
ORDER PROCESSING TIME
- Processing Time: Orders are processed within 1-2 business days, Monday to Friday- (GMT-07) Mountain Standard Time (Edmonton)
- Last Order Time: 22:00 (GMT-07) Mountain Standard Time (Edmonton)
- Weekend Orders: Orders placed on weekends are processed the next business day.
TRANSIT TIME
- Estimated Delivery Time: 1-2 business days.
- Business Days: Shipments occur Monday to Friday.
- Notes: Delivery times are estimates and may vary due to external factors such as weather conditions and transportation issues.
SHIPPING PROCESS
- Reliable Courier Services: We ship via DHL and Fedex and UPS
- Insured Shipments: All shipments are insured. Contact our customer service in case of loss or damage during transit.
- Eco-Friendly Packaging: We strive to use sustainable packaging materials to minimize our ecological footprint.
TRACKING INSTRUCTIONS
- Tracking Information: After purchase, you will receive an email with tracking information, including the name of the shipping company and the tracking number.
- Track Your Order: You can track your order via our website. Simply enter your tracking number on our tracking portal to view the status of your order.
- Questions: Our support team is ready to assist with any questions about tracking your order.
MISSING ITEMS PROCEDURE
- Reporting Missing Items: Contact our customer service within 7 days of receiving your package via support@simolary.com
- Resolution: We will resolve the issue as soon as possible and send a replacement item or offer a refund.
RETURN POLICY
- Returns: Returns are accepted within 30 days of receiving your order.
- Conditions for Returns: Items must be unused, undamaged, and returned in the original packaging. Personalized items cannot be returned.
- Costs: Return shipping costs are the responsibility of the customer unless the item is defective or not as described. In such cases, Simolary LLC
will cover the return shipping costs. - Refund: Refunds are processed within 14 days of receiving the return and are refunded to the original payment method.
-Address return :
SIMOLARY LLC WAREHOUSE
168 Prestwick Manor SE, Calgary, AB T2Z 4Y7, Canada - Questions?
Visit our FAQ page or contact our customer service via email : support@simolary.com
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