Furniture
Description
Shelter, shade, and comfort can all be yours this summer with the E-Z UP® 12’ x 12’ Vista Instant Canopy. Lightweight, sturdy, and perfect for anyone on the go, this Instant Canopy provides UV protection and sets up in under a minute! Perfect for a day on the beach, birthday parties, family gatherings, or an afternoon tailgate, the Vista Instant Canopy will increase the fun all summer.
FEATURES:
- Slant leg design
- Provides fun on any occasion with easy setup and tear down
- Offers 100 square feet of shade
- Recreational Grade fabric and Silver UV undercoat that provides shelter and shade
- Reinforced fabric corners for long lasting strength
- Sturdy and reliable high-strength, powder coated, corrosion resistant, steel frame
- Toggle leg adjustment system for easy setup and 3 height adjustments
- Auto Slider pull-pin to lock and release each angle
- High-strength end caps increase stability
- E-Z Glide Truss Washers for a sturdy top frame
- Slim carry bag features rubber handles, HD wheels, and easy to open zipper pulls
- Comes with spike kit for a secure setup
- Top dimensions: 10’ x 10’
- Base dimensions: 12’ x 12’
- Maximum Peak Height: 9’6″
- Maximum Valance Clearance Height: 6’8″
- Maximum Headroom: 9’6″
- Canopy weight: 36 lbs.
- Meets CPAI-84 and NFPA-701 Fire Resistant Requirements
- Manufacturer’s 3-year warranty
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Shipping & Delivery
Our goal is to ensure a seamless and transparent shipping process for your convenience and satisfaction. Below are the details of our shipping process.
Our goal is to ensure a seamless and transparent shipping process for your convenience and satisfaction. Below are the details of our shipping process:
Shipping Range
- Countries: We currently ship to Canada and the United States.
- Future Expansion: We are considering expanding to other regions in the future.
Shipping Costs
- Within Canada: Free shipping on all orders.
- Within the United States: Free shipping on all orders.
- No Hidden Fees: All costs are clearly stated at checkout.
ORDER PROCESSING TIME
- Processing Time: Orders are processed within 1-2 business days, Monday to Friday- (GMT-07) Mountain Standard Time (Edmonton)
- Last Order Time: 22:00 (GMT-07) Mountain Standard Time (Edmonton)
- Weekend Orders: Orders placed on weekends are processed the next business day.
TRANSIT TIME
- Estimated Delivery Time: 1-2 business days.
- Business Days: Shipments occur Monday to Friday.
- Notes: Delivery times are estimates and may vary due to external factors such as weather conditions and transportation issues.
SHIPPING PROCESS
- Reliable Courier Services: We ship via DHL and Fedex and UPS
- Insured Shipments: All shipments are insured. Contact our customer service in case of loss or damage during transit.
- Eco-Friendly Packaging: We strive to use sustainable packaging materials to minimize our ecological footprint.
TRACKING INSTRUCTIONS
- Tracking Information: After purchase, you will receive an email with tracking information, including the name of the shipping company and the tracking number.
- Track Your Order: You can track your order via our website. Simply enter your tracking number on our tracking portal to view the status of your order.
- Questions: Our support team is ready to assist with any questions about tracking your order.
MISSING ITEMS PROCEDURE
- Reporting Missing Items: Contact our customer service within 7 days of receiving your package via support@simolary.com
- Resolution: We will resolve the issue as soon as possible and send a replacement item or offer a refund.
RETURN POLICY
- Returns: Returns are accepted within 30 days of receiving your order.
- Conditions for Returns: Items must be unused, undamaged, and returned in the original packaging. Personalized items cannot be returned.
- Costs: Return shipping costs are the responsibility of the customer unless the item is defective or not as described. In such cases, Simolary LLC
will cover the return shipping costs. - Refund: Refunds are processed within 14 days of receiving the return and are refunded to the original payment method.
-Address return :
SIMOLARY LLC WAREHOUSE
168 Prestwick Manor SE, Calgary, AB T2Z 4Y7, Canada - Questions?
Visit our FAQ page or contact our customer service via email : support@simolary.com
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