Furniture
Description
KEY DETAILS
Features
- 25.5"W x 22.5"D x 35"H overall.
- Aluminum frame finished with UV- and corrosion-resistant speckled matte textured powder coating.
- Patented foot pads with shock absorbers allow chair to slide across floor quietly without scratching.
- Three-year guarantee.
- Part of our signature collection of premium furnishings specially designed to meet the performance standards of commercial environments.
- Made in France by Fermob.
- Set of two.
Specifications
DETAILED SPECIFICATIONS
- Overall:
- 25.5"W x 22.5"D x 35"H.
- Seat height:
- 19.5".
- Seat depth:
- 16".
- Seat width:
- 19.5".
- Arm height from floor:
- 26.5".
- Back height from seat:
- 15.5".
- Distance arm to arm:
- 25.5".
- Distance between legs at sides:
- 22.5".
- Distance between legs at front:
- 19.5".
- Weight capacity:
- 286 lb.
- Product weight:
- 9 lb.
- Made in France.
ASSEMBLY INSTRUCTIONS
- Never leave chair under a cover or non-breathing material like a tarp, which can cause deterioration of the finish.
- When in use, leave chair out in the open. When not in use, store it in a dry location with good air circulation.
- Do not allow water to accumulate on or around chair, especially around the feet and pads.
CARE
- Clean surfaces with a gentle, all-purpose cleaner and a smooth cloth or sponge.
- Gently dust beforehand to avoid scratches.
- Occasionally use a small amount of pure mineral oil to give chair a clear coat that will both brighten finish and provide a gentle seal of protection.
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Shipping & Delivery
Our goal is to ensure a seamless and transparent shipping process for your convenience and satisfaction. Below are the details of our shipping process.
Our goal is to ensure a seamless and transparent shipping process for your convenience and satisfaction. Below are the details of our shipping process:
Shipping Range
- Countries: We currently ship to Canada and the United States.
- Future Expansion: We are considering expanding to other regions in the future.
Shipping Costs
- Within Canada: Free shipping on all orders.
- Within the United States: Free shipping on all orders.
- No Hidden Fees: All costs are clearly stated at checkout.
ORDER PROCESSING TIME
- Processing Time: Orders are processed within 1-2 business days, Monday to Friday- (GMT-07) Mountain Standard Time (Edmonton)
- Last Order Time: 22:00 (GMT-07) Mountain Standard Time (Edmonton)
- Weekend Orders: Orders placed on weekends are processed the next business day.
TRANSIT TIME
- Estimated Delivery Time: 1-2 business days.
- Business Days: Shipments occur Monday to Friday.
- Notes: Delivery times are estimates and may vary due to external factors such as weather conditions and transportation issues.
SHIPPING PROCESS
- Reliable Courier Services: We ship via DHL and Fedex and UPS
- Insured Shipments: All shipments are insured. Contact our customer service in case of loss or damage during transit.
- Eco-Friendly Packaging: We strive to use sustainable packaging materials to minimize our ecological footprint.
TRACKING INSTRUCTIONS
- Tracking Information: After purchase, you will receive an email with tracking information, including the name of the shipping company and the tracking number.
- Track Your Order: You can track your order via our website. Simply enter your tracking number on our tracking portal to view the status of your order.
- Questions: Our support team is ready to assist with any questions about tracking your order.
MISSING ITEMS PROCEDURE
- Reporting Missing Items: Contact our customer service within 7 days of receiving your package via support@simolary.comÂ
- Resolution: We will resolve the issue as soon as possible and send a replacement item or offer a refund.
RETURN POLICY
- Returns: Returns are accepted within 30 days of receiving your order.
- Conditions for Returns: Items must be unused, undamaged, and returned in the original packaging. Personalized items cannot be returned.
- Costs: Return shipping costs are the responsibility of the customer unless the item is defective or not as described. In such cases, Simolary LLCÂ
will cover the return shipping costs. - Refund: Refunds are processed within 14 days of receiving the return and are refunded to the original payment method.
-Address return :
SIMOLARY LLC WAREHOUSE
168 Prestwick Manor SE, Calgary, AB T2Z 4Y7, Canada - Questions?
Visit our FAQ page or contact our customer service via email : support@simolary.com
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