Furniture
Whole-home heating and cooling reach a 4 to 5-ton capacity in a heat pump system built for cold climates. Inverter technology returns a 17 to 17.5 SEER2 and 8.6 to 9 HSPF2 rating on low-GWP R454B refrigerant with reliable heating at minus 4 degrees F and cooling to 125 degrees F backed by auto defrost. Installation calls for a licensed professional because the copper line connections require brazing and neither a line set nor a thermostat nor the RS485 or 24-V communication module ships in the 2 cartons. Four air handler orientations suit attic basement or closet placement and Energy Star ETL and AHRI certification back the 55-dB indoor unit.
Licensed Installation Required: The manufacturer states this system needs a licensed professional and that copper line connections require brazing so self-installation is not an option. Heats down to Minus 4-Deg F: Cold-climate operation holds reliable heating at minus 4 degrees F and cooling up to 125 degrees F while auto defrost on the outdoor unit prevents ice buildup. Communication Module Not Included: RS485 and 24-V communication protocols are supported for smart controls but the module itself is not included and no line set or thermostat is listed. Whole-Home Comfort: A 4 to 5-ton capacity with a multi-position air handler mounts vertically or horizontally in an attic basement or utility closet to fit awkward retrofit layouts. Efficiency and Certification: A 17 to 17.5 SEER2 inverter system running on R454B refrigerant carries Energy Star ETL and AHRI certification with 5-year compressor and parts coverage. Specification: Capacity: 4-5 Tons; SEER2: 17-17.5; HSPF2: 8.6-9; Refrigerant: R454B; Operating Ambient Range: minus 4 to 125 degrees F; Indoor Noise Level: 55 dB; Outdoor Resistance Class: IPX4; Indoor Unit: 24.5″ x 22.1″ x 53.2″ (L x W x H) and 171.5 lbs / 77.8 kg; Outdoor Unit: 29.5″ x 29.5″ x 32.9″ (L x W x H) and 192 lbs / 87.1 kg; Outdoor Fan Motor: 208/230V~60Hz 1 Phase 1.8 A 1/4 HP; Indoor Fan Motor: 208/230V~60Hz 1 Phase 5.4 A 3/4 HP; Minimum Circuit Amp: 30 A outdoor and 7 A indoor; Material: Metal Copper Aluminum; Color: Gray; Warranty: 5-year compressor and 5-year parts; Certification: Energy Star ETL and AHRI
General |
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Color/Finish Family |
Gray |
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Features |
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Commercial/Residential |
Residential |
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Warranty |
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Warranty |
5-year |
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Certifications |
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CA Residents: Prop 65 Warning(s) |
No |
Seasonal Energy Efficiency Ratio (SEER) |
17 |
Miscellaneous |
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UNSPSC |
40101800 |
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Our goal is to ensure a seamless and transparent shipping process for your convenience and satisfaction. Below are the details of our shipping process.
Our goal is to ensure a seamless and transparent shipping process for your convenience and satisfaction. Below are the details of our shipping process:
Shipping Range
- Countries: We currently ship to Canada and the United States.
- Future Expansion: We are considering expanding to other regions in the future.
Shipping Costs
- Within Canada: Free shipping on all orders.
- Within the United States: Free shipping on all orders.
- No Hidden Fees: All costs are clearly stated at checkout.
ORDER PROCESSING TIME
- Processing Time: Orders are processed within 1-2 business days, Monday to Friday- (GMT-07) Mountain Standard Time (Edmonton)
- Last Order Time: 22:00 (GMT-07) Mountain Standard Time (Edmonton)
- Weekend Orders: Orders placed on weekends are processed the next business day.
TRANSIT TIME
- Estimated Delivery Time: 1-2 business days.
- Business Days: Shipments occur Monday to Friday.
- Notes: Delivery times are estimates and may vary due to external factors such as weather conditions and transportation issues.
SHIPPING PROCESS
- Reliable Courier Services: We ship via DHL and Fedex and UPS
- Insured Shipments: All shipments are insured. Contact our customer service in case of loss or damage during transit.
- Eco-Friendly Packaging: We strive to use sustainable packaging materials to minimize our ecological footprint.
TRACKING INSTRUCTIONS
- Tracking Information: After purchase, you will receive an email with tracking information, including the name of the shipping company and the tracking number.
- Track Your Order: You can track your order via our website. Simply enter your tracking number on our tracking portal to view the status of your order.
- Questions: Our support team is ready to assist with any questions about tracking your order.
MISSING ITEMS PROCEDURE
- Reporting Missing Items: Contact our customer service within 7 days of receiving your package via support@simolary.comÂ
- Resolution: We will resolve the issue as soon as possible and send a replacement item or offer a refund.
RETURN POLICY
- Returns: Returns are accepted within 30 days of receiving your order.
- Conditions for Returns: Items must be unused, undamaged, and returned in the original packaging. Personalized items cannot be returned.
- Costs: Return shipping costs are the responsibility of the customer unless the item is defective or not as described. In such cases, Simolary LLCÂ
will cover the return shipping costs. - Refund: Refunds are processed within 14 days of receiving the return and are refunded to the original payment method.
-Address return :
SIMOLARY LLC WAREHOUSE
168 Prestwick Manor SE, Calgary, AB T2Z 4Y7, Canada - Questions?
Visit our FAQ page or contact our customer service via email : support@simolary.com
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