Furniture
Since its launch in 2013, PURPLE LEAF has been dedicated to delivering high-quality, uniquely designed outdoor living solutions for American families. We offer the perfect pergolas, patio umbrellas or retractable Sun shade canopies to bring the ideal outdoor life to our customers, We also offer coordinating sets of tables, chairs, chaise lounges and accessories to create their own outdoor oasis for countless families. As an expert in outdoor furniture, We look forward to helping more families build up their dream backyards and make lasting memories there.
[Stable Structure] 4.33″ x 4.33″ columns and 5.12″ beams are designed to withstand winds of 55mph and come with excellent roof carrying capacity In extreme weather conditions, the shutters must be kept open to prevent collapse. [Adjustable Louvered Roof] with 4 independently adjustable 0° to 90° louvered roof and adjustable lever [Integrated Drainage System] rainwater will be diverted to the 6 columns through the built-in integrated drainage system and then discharged to the ground through the notches at the bottom [Aluminum Material] the high-performance aluminum frame offers enhanced strength, and ease of maintenance [Easy Assembly] provide detailed product assembly instructions and complete tools [Various styles] create your own outdoor world, welcome to the PURPLE LEAF store to explore more styles [Satisfactory Service] we will provide you with satisfactory after-sales service, if you encounter any problems, please feel free to contact us Please know: this product will ship to you in multiple boxes, string light and cloth canopy are not included.
General |
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|---|---|---|---|
Patio Furniture Color/Finish |
White |
Canopy Color |
Canopy is not included |
Type |
Freestanding |
Frame Material |
Aluminum |
Collection Name |
Pergolas |
Frame Color/Finish |
White |
Metal Type |
Aluminum |
Manufacturer Color/Finish |
White |
Primary Material |
Metal |
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Dimensions |
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|---|---|---|---|
Length Measurement |
24-ft |
Width Measurement |
12-ft |
Height Measurement |
7-ft 8-in |
Common Size (W x D) |
12-ft x 24-ft |
Height (Inches) |
93.6 |
Weight (lbs.) |
866.53 |
Width (Inches) |
144 |
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Features |
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|---|---|---|---|
Average Assembly Time (Hours) |
8 |
Canopy Included |
No |
Certifications |
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|---|---|---|---|
CA Residents: Prop 65 Warning(s) |
No |
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Warranty |
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|---|---|---|---|
Warranty |
1-year limited |
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Miscellaneous |
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|---|---|---|---|
UNSPSC |
49241500 |
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Our goal is to ensure a seamless and transparent shipping process for your convenience and satisfaction. Below are the details of our shipping process.
Our goal is to ensure a seamless and transparent shipping process for your convenience and satisfaction. Below are the details of our shipping process:
Shipping Range
- Countries: We currently ship to Canada and the United States.
- Future Expansion: We are considering expanding to other regions in the future.
Shipping Costs
- Within Canada: Free shipping on all orders.
- Within the United States: Free shipping on all orders.
- No Hidden Fees: All costs are clearly stated at checkout.
ORDER PROCESSING TIME
- Processing Time: Orders are processed within 1-2 business days, Monday to Friday- (GMT-07) Mountain Standard Time (Edmonton)
- Last Order Time: 22:00 (GMT-07) Mountain Standard Time (Edmonton)
- Weekend Orders: Orders placed on weekends are processed the next business day.
TRANSIT TIME
- Estimated Delivery Time: 1-2 business days.
- Business Days: Shipments occur Monday to Friday.
- Notes: Delivery times are estimates and may vary due to external factors such as weather conditions and transportation issues.
SHIPPING PROCESS
- Reliable Courier Services: We ship via DHL and Fedex and UPS
- Insured Shipments: All shipments are insured. Contact our customer service in case of loss or damage during transit.
- Eco-Friendly Packaging: We strive to use sustainable packaging materials to minimize our ecological footprint.
TRACKING INSTRUCTIONS
- Tracking Information: After purchase, you will receive an email with tracking information, including the name of the shipping company and the tracking number.
- Track Your Order: You can track your order via our website. Simply enter your tracking number on our tracking portal to view the status of your order.
- Questions: Our support team is ready to assist with any questions about tracking your order.
MISSING ITEMS PROCEDURE
- Reporting Missing Items: Contact our customer service within 7 days of receiving your package via support@simolary.comÂ
- Resolution: We will resolve the issue as soon as possible and send a replacement item or offer a refund.
RETURN POLICY
- Returns: Returns are accepted within 30 days of receiving your order.
- Conditions for Returns: Items must be unused, undamaged, and returned in the original packaging. Personalized items cannot be returned.
- Costs: Return shipping costs are the responsibility of the customer unless the item is defective or not as described. In such cases, Simolary LLCÂ
will cover the return shipping costs. - Refund: Refunds are processed within 14 days of receiving the return and are refunded to the original payment method.
-Address return :
SIMOLARY LLC WAREHOUSE
168 Prestwick Manor SE, Calgary, AB T2Z 4Y7, Canada - Questions?
Visit our FAQ page or contact our customer service via email : support@simolary.com
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