Smart Doorbell Camera lets you see more with an expansive vertical view for what’s really at your door. Get real-time updates for people and packages whether you’re home or away. Plus, with ecobee smart detection you’ll get fewer false alerts which means fewer unnecessary disruptions. That’s something to get excited about. Full HD 1080p HDR with two-way talk to answer your door and talk to your guests from anywhere live through your smartphone, tablet, or ecobee Smart Thermostat Premium. Advanced radar verification, motion, person, and package detection*, and activity zoning, so you only get alerts for who or what is at your door, *Package Detection requires ecobee Smart Security subscription Industry-leading, head-to-toe field of view, so you can see everything – day or night, with Smart Focus, auto-pan allows for a closer, clearer view of visitors or packages at your door with an expansive 175° vertical & 187° diagonal field of view. Everything you need is included in the box, and you can install using our intuitive mobile guide, our products are backed by a 3-year industry leading manufacturer warranty and our dedicated in-house customer support team is available seven days a week. Your ecobee thermostats and cameras will ring throughout the house and you can even see and talk to visitors live through your Smart Thermostat Premium, plus, the ecobee Smart Doorbell Camera integrates seamlessly with systems you love such as Apple HomeKit and Alexa. Built to work in heat, cold, rain, or snow and designed without batteries to withstand extreme weather, because of its wired configuration, and with IP65 waterproofing and dust protection, it can operate between -25 and 45°C (-13 and 113°F) without losing power. Register your doorbell camera and automatically get one free month of ecobee Smart Security and unlock additional features such as 24/7 professional monitoring, 30 day video storage, package detection, and rich notifications with a snapshot of who or what is at your door. ecobee will never sell your data to anyone, what you share and who you share with is up to you, we keep your video content private with our two-factor authentication system, and we encrypt your data safely on the device before sending it to the cloud. Power Compatibility, must be connected to a 16-24VAC, 10 VA minimum, 60 Hz doorbell transformer, also the included Chime Adapter needs to be connected to existing mechanical or digital chime box, and works with most models. SDS PDF Installation Manual PDF Use and Care Manual PDF
General |
|||
|---|---|---|---|
Color/Finish Family |
Black |
Manufacturer Color/Finish |
Black |
Series Name |
Smart Doorbell Camera |
Type |
Video doorbell |
Dimensions |
|||
|---|---|---|---|
Compatible Battery Size |
C |
||
Features |
|||
|---|---|---|---|
Battery(s) Included |
Yes |
Facial Recognition |
Yes |
Field of View (Degrees) |
187 |
Hub Required |
No |
Lowe’s Exclusive |
No |
Material |
Plastic |
Motion Sensor |
Yes |
Power Source |
Hardwired |
Record Capable |
Yes |
Resolution |
1080p |
Shape |
Designer/Specialty |
Sound Type |
Chime |
Two-way Communication |
Yes |
Voice Controlled |
No |
Weather Resistant |
Yes |
||
Compatibility |
|||
|---|---|---|---|
App Compatibility |
Yes |
Bluetooth Compatibility |
Yes |
Compatible Battery Type |
Lithium ion (li-ion) |
Connectivity |
Wired |
Smart Compatible |
Yes |
Wi-Fi Compatibility |
Yes |
Works with Amazon Alexa |
Yes |
Works with Android |
Yes |
Works with Apple HomeKit |
Yes |
Works with iOS |
Yes |
Works with SmartThings |
Yes |
Works with the Google Assistant |
No |
Warranty |
|||
|---|---|---|---|
Warranty |
3-year |
||
Certifications |
|||
|---|---|---|---|
CA Residents: Prop 65 Warning(s) |
No |
Safety Listing |
Not safety listed |
Miscellaneous |
|||
|---|---|---|---|
UNSPSC |
46171600 |
||
Our goal is to ensure a seamless and transparent shipping process for your convenience and satisfaction. Below are the details of our shipping process.
Our goal is to ensure a seamless and transparent shipping process for your convenience and satisfaction. Below are the details of our shipping process:
Shipping Range
- Countries: We currently ship to Canada and the United States.
- Future Expansion: We are considering expanding to other regions in the future.
Shipping Costs
- Within Canada: Free shipping on all orders.
- Within the United States: Free shipping on all orders.
- No Hidden Fees: All costs are clearly stated at checkout.
ORDER PROCESSING TIME
- Processing Time: Orders are processed within 1-2 business days, Monday to Friday- (GMT-07) Mountain Standard Time (Edmonton)
- Last Order Time: 22:00 (GMT-07) Mountain Standard Time (Edmonton)
- Weekend Orders: Orders placed on weekends are processed the next business day.
TRANSIT TIME
- Estimated Delivery Time: 1-2 business days.
- Business Days: Shipments occur Monday to Friday.
- Notes: Delivery times are estimates and may vary due to external factors such as weather conditions and transportation issues.
SHIPPING PROCESS
- Reliable Courier Services: We ship via DHL and Fedex and UPS
- Insured Shipments: All shipments are insured. Contact our customer service in case of loss or damage during transit.
- Eco-Friendly Packaging: We strive to use sustainable packaging materials to minimize our ecological footprint.
TRACKING INSTRUCTIONS
- Tracking Information: After purchase, you will receive an email with tracking information, including the name of the shipping company and the tracking number.
- Track Your Order: You can track your order via our website. Simply enter your tracking number on our tracking portal to view the status of your order.
- Questions: Our support team is ready to assist with any questions about tracking your order.
MISSING ITEMS PROCEDURE
- Reporting Missing Items: Contact our customer service within 7 days of receiving your package via [email protected]
- Resolution: We will resolve the issue as soon as possible and send a replacement item or offer a refund.
RETURN POLICY
- Returns: Returns are accepted within 30 days of receiving your order.
- Conditions for Returns: Items must be unused, undamaged, and returned in the original packaging. Personalized items cannot be returned.
- Costs: Return shipping costs are the responsibility of the customer unless the item is defective or not as described. In such cases, Simolary LLC
will cover the return shipping costs. - Refund: Refunds are processed within 14 days of receiving the return and are refunded to the original payment method.
-Address return :
SIMOLARY LLC WAREHOUSE
168 Prestwick Manor SE, Calgary, AB T2Z 4Y7, Canada - Questions?
Visit our FAQ page or contact our customer service via email : [email protected]
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