The Touchstone Sideline Elite Electric Fireplace, now with enabled with Smart technology for the same low price, was designed to improve upon our popular Sideline series by adding more colors, more features, and less frame around the fireplace. Now you can enjoy the traditional style of the Touchstone Sideline Electric Fireplace with smart-home features. The Sideline Elite Wi-Fi has the realistic flame which has made Touchstone the leader in premium electric fireplaces, that you can now control with Alexa or Google Home voice-enabled commands. First and foremost, this is the Touchstone Elite line for a reason. Thanks to the unmatched flame quality, large format display, multiple color features and reliable design, you start with the favorite electric fireplaces of smart consumers and contractors. When you add the voice commands of Alexa or Google Home, you can control your fireplace power and heat thanks to Touchstone smart home features. The Sideline Elite delivers the beauty of a fireplace without the fire and smokey smell. The Sideline Elite has 2 heat settings (high and low) with a thermostat and will heat a room up to 400 square feet. Also, the fireplace flame can be used without the heating feature. The Sideline Elite 42 is easy to install and comes with simple and understandable instructions. Turn on or off by voice using Amazon Alexa or Google Home Minimal frame with wide 38-in x 14-3/8-in flame viewing area 6 Flame color options and 10 media bed color options 5 Flame and media bed light intensity settings CA Residents: Prop 65 Warning(s) Prop65 Warning Label PDF
Touchstone 42-in W Black Fan-forced Electric Fireplace 80042
$599.25
Description
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Shipping & Delivery
Our goal is to ensure a seamless and transparent shipping process for your convenience and satisfaction. Below are the details of our shipping process.
Our goal is to ensure a seamless and transparent shipping process for your convenience and satisfaction. Below are the details of our shipping process:
Shipping Range
- Countries: We currently ship to Canada and the United States.
- Future Expansion: We are considering expanding to other regions in the future.
Shipping Costs
- Within Canada: Free shipping on all orders.
- Within the United States: Free shipping on all orders.
- No Hidden Fees: All costs are clearly stated at checkout.
ORDER PROCESSING TIME
- Processing Time: Orders are processed within 1-2 business days, Monday to Friday- (GMT-07) Mountain Standard Time (Edmonton)
- Last Order Time: 22:00 (GMT-07) Mountain Standard Time (Edmonton)
- Weekend Orders: Orders placed on weekends are processed the next business day.
TRANSIT TIME
- Estimated Delivery Time: 1-2 business days.
- Business Days: Shipments occur Monday to Friday.
- Notes: Delivery times are estimates and may vary due to external factors such as weather conditions and transportation issues.
SHIPPING PROCESS
- Reliable Courier Services: We ship via DHL and Fedex and UPS
- Insured Shipments: All shipments are insured. Contact our customer service in case of loss or damage during transit.
- Eco-Friendly Packaging: We strive to use sustainable packaging materials to minimize our ecological footprint.
TRACKING INSTRUCTIONS
- Tracking Information: After purchase, you will receive an email with tracking information, including the name of the shipping company and the tracking number.
- Track Your Order: You can track your order via our website. Simply enter your tracking number on our tracking portal to view the status of your order.
- Questions: Our support team is ready to assist with any questions about tracking your order.
MISSING ITEMS PROCEDURE
- Reporting Missing Items: Contact our customer service within 7 days of receiving your package via support@simolary.comÂ
- Resolution: We will resolve the issue as soon as possible and send a replacement item or offer a refund.
RETURN POLICY
- Returns: Returns are accepted within 30 days of receiving your order.
- Conditions for Returns: Items must be unused, undamaged, and returned in the original packaging. Personalized items cannot be returned.
- Costs: Return shipping costs are the responsibility of the customer unless the item is defective or not as described. In such cases, Simolary LLCÂ
will cover the return shipping costs. - Refund: Refunds are processed within 14 days of receiving the return and are refunded to the original payment method.
-Address return :
SIMOLARY LLC WAREHOUSE
168 Prestwick Manor SE, Calgary, AB T2Z 4Y7, Canada - Questions?
Visit our FAQ page or contact our customer service via email : support@simolary.com
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