With reliable air conditioning units, Keystone produces consistent cooling to keep you comfortable, even on the hottest days. Installed easily through-the-wall, this 12,000 BTU / 10,600 BTU supplemental heating capacity air conditioning unit can effectively cool rooms up to 550 square feet with dehumidification up to 2.5 pints per hour to remove moisture from the air. Perfect for medium-sized living spaces like apartments, living rooms, and much more. The unit features a unique remote with a thermostat built in to sense the temperature of the room, displays it on the remote’s LCD screen, and sends a signal to your AC unit every 3 minutes for accurate cooling. Money saving features include energy saver mode, sleep mode, and a programmable 24-hour timer. You’ll know when it’s time to easily remove and clean the mesh filter with the Check Filter alert. Keystone not only provides a 1-year warranty but ensures that you stay cool and comfortable at a cost-conscious price. Through-the-wall installation (Not suitable for window installation) Standard, universal interior trim kit for existing wall sleeve included (New wall sleeve sold separately: KSTSLV1) Special 230-volt/20-amp electrical outlet required (Unit will not work with a standard 115V outlet) 12,000 BTU cooling capacity / 10,600 BTU supplemental heating capacity Supplemental heat capability provides an additional heat source to your main heat source when outdoor temperatures are above 23°F Heating mode is supplemental and NOT meant as primary heat source Designed for a room up to 550 sq ft Dehumidification up to 2.5 pints per hour Backed by a 1-year parts and labor, plus additional 4 years for sealed system warranty for added peace of mind CA Residents: Prop 65 Warning(s) Dimensions Guide PDF Energy Guide PDF Operating Manual PDF Prop65 Warning Label PDF
Keystone 12000-BTU 550-sq ft 230-Volt White Through-the-wall Air Conditioner Heater Included with Remote KSTAT12-2HD
$434.99
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Shipping & Delivery
Our goal is to ensure a seamless and transparent shipping process for your convenience and satisfaction. Below are the details of our shipping process.
Our goal is to ensure a seamless and transparent shipping process for your convenience and satisfaction. Below are the details of our shipping process:
Shipping Range
- Countries: We currently ship to Canada and the United States.
- Future Expansion: We are considering expanding to other regions in the future.
Shipping Costs
- Within Canada: Free shipping on all orders.
- Within the United States: Free shipping on all orders.
- No Hidden Fees: All costs are clearly stated at checkout.
ORDER PROCESSING TIME
- Processing Time: Orders are processed within 1-2 business days, Monday to Friday- (GMT-07) Mountain Standard Time (Edmonton)
- Last Order Time: 22:00 (GMT-07) Mountain Standard Time (Edmonton)
- Weekend Orders: Orders placed on weekends are processed the next business day.
TRANSIT TIME
- Estimated Delivery Time: 1-2 business days.
- Business Days: Shipments occur Monday to Friday.
- Notes: Delivery times are estimates and may vary due to external factors such as weather conditions and transportation issues.
SHIPPING PROCESS
- Reliable Courier Services: We ship via DHL and Fedex and UPS
- Insured Shipments: All shipments are insured. Contact our customer service in case of loss or damage during transit.
- Eco-Friendly Packaging: We strive to use sustainable packaging materials to minimize our ecological footprint.
TRACKING INSTRUCTIONS
- Tracking Information: After purchase, you will receive an email with tracking information, including the name of the shipping company and the tracking number.
- Track Your Order: You can track your order via our website. Simply enter your tracking number on our tracking portal to view the status of your order.
- Questions: Our support team is ready to assist with any questions about tracking your order.
MISSING ITEMS PROCEDURE
- Reporting Missing Items: Contact our customer service within 7 days of receiving your package via support@simolary.com
- Resolution: We will resolve the issue as soon as possible and send a replacement item or offer a refund.
RETURN POLICY
- Returns: Returns are accepted within 30 days of receiving your order.
- Conditions for Returns: Items must be unused, undamaged, and returned in the original packaging. Personalized items cannot be returned.
- Costs: Return shipping costs are the responsibility of the customer unless the item is defective or not as described. In such cases, Simolary LLC
will cover the return shipping costs. - Refund: Refunds are processed within 14 days of receiving the return and are refunded to the original payment method.
-Address return :
SIMOLARY LLC WAREHOUSE
168 Prestwick Manor SE, Calgary, AB T2Z 4Y7, Canada - Questions?
Visit our FAQ page or contact our customer service via email : support@simolary.com
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