More than the addition of new features, Revillusion® is a completely new way of looking at fireplaces. Gaze through the lifelike flames to the back of the firebox, revealing the natural character that gives a wood-burning fireplace its charm. Enjoy the look of a fireplace cut straight from the pages of a magazine by choosing Revillusion®; clearly a better fireplace. Revillusion® flame technology: flames are larger, brighter and more random, appearing from within the logs Mirage™ flame panel: partially frosted acrylic panel is clearly better than a mirror, showing only dazzling flames and no reflections ThruView™ full-depth design: see clear through the flames to the back of a masonry fireplace for a more authentic experience Heat on demand: enjoy the heater without the flames to warm up your room 360° Light: add flickering light to enhance the firelight effect Brightness and flicker: adjust light level to suit the room and choose flicker effect for enhanced firelight Realogs® plus: A full grate of life-size hardwood-cast logs, tiered for greater depth Hidden heat: fan-forced ceramic heater provides hidden comfort for small spaces All-season flames: enjoy the unique charm of a fireplace 365 days a year using the flames without the heat CA Residents: Prop 65 Warning(s) Prop65 Warning Label PDF Use and Care Manual PDF Operating Manual PDF Warranty Guide PDF
General |
|||
|---|---|---|---|
Color/Finish Family |
Black |
Manufacturer Color/Finish |
Black |
Dimensions |
|||
|---|---|---|---|
Rough Opening Depth (Inches) |
12.5 |
Rough Opening Width (Inches) |
23.75 |
Weight (lbs.) |
14.5 |
||
Features |
|||
|---|---|---|---|
Adjustable Flame |
Yes |
Flame Operates with and without Heat |
Yes |
Max Supplemental Heating Area (Sq. Feet) |
1000 |
Maximum BTUs |
5118 |
Maximum Wattage |
1500 |
Number of Heat Settings |
Variable |
Primary Material |
Metal |
Remote Control Included |
Yes |
Rough Opening Height (Inches) |
19 |
Thermostat |
Yes |
Warranty |
|||
|---|---|---|---|
Warranty |
1-year limited |
||
Certifications |
|||
|---|---|---|---|
CA Residents: Prop 65 Warning(s) |
Yes |
Safety Listing |
UL safety listing |
Miscellaneous |
|||
|---|---|---|---|
UNSPSC |
40102100 |
||
Our goal is to ensure a seamless and transparent shipping process for your convenience and satisfaction. Below are the details of our shipping process.
Our goal is to ensure a seamless and transparent shipping process for your convenience and satisfaction. Below are the details of our shipping process:
Shipping Range
- Countries: We currently ship to Canada and the United States.
- Future Expansion: We are considering expanding to other regions in the future.
Shipping Costs
- Within Canada: Free shipping on all orders.
- Within the United States: Free shipping on all orders.
- No Hidden Fees: All costs are clearly stated at checkout.
ORDER PROCESSING TIME
- Processing Time: Orders are processed within 1-2 business days, Monday to Friday- (GMT-07) Mountain Standard Time (Edmonton)
- Last Order Time: 22:00 (GMT-07) Mountain Standard Time (Edmonton)
- Weekend Orders: Orders placed on weekends are processed the next business day.
TRANSIT TIME
- Estimated Delivery Time: 1-2 business days.
- Business Days: Shipments occur Monday to Friday.
- Notes: Delivery times are estimates and may vary due to external factors such as weather conditions and transportation issues.
SHIPPING PROCESS
- Reliable Courier Services: We ship via DHL and Fedex and UPS
- Insured Shipments: All shipments are insured. Contact our customer service in case of loss or damage during transit.
- Eco-Friendly Packaging: We strive to use sustainable packaging materials to minimize our ecological footprint.
TRACKING INSTRUCTIONS
- Tracking Information: After purchase, you will receive an email with tracking information, including the name of the shipping company and the tracking number.
- Track Your Order: You can track your order via our website. Simply enter your tracking number on our tracking portal to view the status of your order.
- Questions: Our support team is ready to assist with any questions about tracking your order.
MISSING ITEMS PROCEDURE
- Reporting Missing Items: Contact our customer service within 7 days of receiving your package via [email protected]
- Resolution: We will resolve the issue as soon as possible and send a replacement item or offer a refund.
RETURN POLICY
- Returns: Returns are accepted within 30 days of receiving your order.
- Conditions for Returns: Items must be unused, undamaged, and returned in the original packaging. Personalized items cannot be returned.
- Costs: Return shipping costs are the responsibility of the customer unless the item is defective or not as described. In such cases, Simolary LLC
will cover the return shipping costs. - Refund: Refunds are processed within 14 days of receiving the return and are refunded to the original payment method.
-Address return :
SIMOLARY LLC WAREHOUSE
168 Prestwick Manor SE, Calgary, AB T2Z 4Y7, Canada - Questions?
Visit our FAQ page or contact our customer service via email : [email protected]
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