This recessed LED electric fireplace features real logs and crystal effects that resemble burning coals, but without any smoke smell. It perfectly creating a cozy atmosphere for you. Focused on providing a cozy environment, this electric fireplace features an adjustable flame that quickly heats up to 400 square feet of space in 750W and 1500W modes,it will warm up and give elegance to your house whether the heat is on or off. You can choose from 12 different flame colors and 5 different flame intensities to transform as you like. Additionally, with easy settings on the front panel, you can easily adjust the shutdown timer, ranging from 1 hour to 8 hours. This fireplace is ideal for a family room, bedroom, or any other location where you need to add heat and create ambience. 68-in W Recessed Electric Fireplace with ETL certification ensure your safety. 750W or 1500W heating power overheat protection and automatic power off 5 flame speeds and 5 flame brightness, 12 fire bed color lighting options. With digital LED display convenient control of power switch, 1-8H timer setting independent heating and flame color change The back frame design makes the linear glass display larger for optimal viewing, while also reducing the possibility of damage to the glass panel during transportation. Stylish modern linear electric fireplace design with front air outlet that can be perfectly installed under the TV in the living room or bedroom Easy and quick installation, step-by-step instructions provided. 1-year limited warranty
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Shipping & Delivery
Our goal is to ensure a seamless and transparent shipping process for your convenience and satisfaction. Below are the details of our shipping process.
Our goal is to ensure a seamless and transparent shipping process for your convenience and satisfaction. Below are the details of our shipping process:
Shipping Range
- Countries: We currently ship to Canada and the United States.
- Future Expansion: We are considering expanding to other regions in the future.
Shipping Costs
- Within Canada: Free shipping on all orders.
- Within the United States: Free shipping on all orders.
- No Hidden Fees: All costs are clearly stated at checkout.
ORDER PROCESSING TIME
- Processing Time: Orders are processed within 1-2 business days, Monday to Friday- (GMT-07) Mountain Standard Time (Edmonton)
- Last Order Time: 22:00 (GMT-07) Mountain Standard Time (Edmonton)
- Weekend Orders: Orders placed on weekends are processed the next business day.
TRANSIT TIME
- Estimated Delivery Time: 1-2 business days.
- Business Days: Shipments occur Monday to Friday.
- Notes: Delivery times are estimates and may vary due to external factors such as weather conditions and transportation issues.
SHIPPING PROCESS
- Reliable Courier Services: We ship via DHL and Fedex and UPS
- Insured Shipments: All shipments are insured. Contact our customer service in case of loss or damage during transit.
- Eco-Friendly Packaging: We strive to use sustainable packaging materials to minimize our ecological footprint.
TRACKING INSTRUCTIONS
- Tracking Information: After purchase, you will receive an email with tracking information, including the name of the shipping company and the tracking number.
- Track Your Order: You can track your order via our website. Simply enter your tracking number on our tracking portal to view the status of your order.
- Questions: Our support team is ready to assist with any questions about tracking your order.
MISSING ITEMS PROCEDURE
- Reporting Missing Items: Contact our customer service within 7 days of receiving your package via support@simolary.comÂ
- Resolution: We will resolve the issue as soon as possible and send a replacement item or offer a refund.
RETURN POLICY
- Returns: Returns are accepted within 30 days of receiving your order.
- Conditions for Returns: Items must be unused, undamaged, and returned in the original packaging. Personalized items cannot be returned.
- Costs: Return shipping costs are the responsibility of the customer unless the item is defective or not as described. In such cases, Simolary LLCÂ
will cover the return shipping costs. - Refund: Refunds are processed within 14 days of receiving the return and are refunded to the original payment method.
-Address return :
SIMOLARY LLC WAREHOUSE
168 Prestwick Manor SE, Calgary, AB T2Z 4Y7, Canada - Questions?
Visit our FAQ page or contact our customer service via email : support@simolary.com
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