The Touchstone Forte Steel electric fireplace was designed to deliver classic fireplace style, without a reflective glass front. The Forte Steel is a 40 inch wide electric fireplace with Touchstone’s realistic flames, a tall, glass-free, matte black, metal mesh screen front for a more traditional look, and a heating element that is placed in front of the frame, which allows in-wall installation. The Forte Steel delivers the beauty of a fireplace without the fire and mess. The Forte Steel 50 has 2 heat settings (high and low) and will heat a room up to 400 square feet. Also, the fireplace’s flame can be used without the heating feature. The Forte Steel is easy to install and comes with simple and understandable instructions. The heart of Touchstone’s electric fireplaces is the flame itself. We tell our customers that the flame will transcend your expectations, and they will not fail to impress. The flames deliver the same relaxing effect of real flames, without the smell or mess, and they look great in any room of the house. With the 5 settings offered by the Forte Steel, ranging from a dim glow to a full fire blaze, you have the power to adjust the flame intensity based on your desired mood or lighting of the room with the control features on the fireplace’s remote. To create the cozy atmosphere of a traditional fireplace, the electronic unit emits authentic-looking flames that emulate a real fire. The flames that Touchstone Home Products fireplaces create are natural enough to have friends and family think you own a traditional wood burning fireplace. Mesh steel front provides a reflection-free, traditional fireplace look Includes log set and crystal set Slim frame that features a large fireplace viewing area with life-like LED flames Designed with front heating vent so that the unit can be flush mounted into wall Can be plugged in or hardwired 120V Heats up to 400 square feet (over 5,000 BTUs) Orange, blue and orange/blue combination for the LED flame Remote control for heat and flame setting (batteries not included) Dual mode operates with or without heat for only flame effect CA Residents: Prop 65 Warning(s) Prop65 Warning Label PDF
Touchstone 40-in W Matte Black Fan-forced Electric Fireplace 80048
$374.25
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Shipping & Delivery
Our goal is to ensure a seamless and transparent shipping process for your convenience and satisfaction. Below are the details of our shipping process.
Our goal is to ensure a seamless and transparent shipping process for your convenience and satisfaction. Below are the details of our shipping process:
Shipping Range
- Countries: We currently ship to Canada and the United States.
- Future Expansion: We are considering expanding to other regions in the future.
Shipping Costs
- Within Canada: Free shipping on all orders.
- Within the United States: Free shipping on all orders.
- No Hidden Fees: All costs are clearly stated at checkout.
ORDER PROCESSING TIME
- Processing Time: Orders are processed within 1-2 business days, Monday to Friday- (GMT-07) Mountain Standard Time (Edmonton)
- Last Order Time: 22:00 (GMT-07) Mountain Standard Time (Edmonton)
- Weekend Orders: Orders placed on weekends are processed the next business day.
TRANSIT TIME
- Estimated Delivery Time: 1-2 business days.
- Business Days: Shipments occur Monday to Friday.
- Notes: Delivery times are estimates and may vary due to external factors such as weather conditions and transportation issues.
SHIPPING PROCESS
- Reliable Courier Services: We ship via DHL and Fedex and UPS
- Insured Shipments: All shipments are insured. Contact our customer service in case of loss or damage during transit.
- Eco-Friendly Packaging: We strive to use sustainable packaging materials to minimize our ecological footprint.
TRACKING INSTRUCTIONS
- Tracking Information: After purchase, you will receive an email with tracking information, including the name of the shipping company and the tracking number.
- Track Your Order: You can track your order via our website. Simply enter your tracking number on our tracking portal to view the status of your order.
- Questions: Our support team is ready to assist with any questions about tracking your order.
MISSING ITEMS PROCEDURE
- Reporting Missing Items: Contact our customer service within 7 days of receiving your package via support@simolary.comÂ
- Resolution: We will resolve the issue as soon as possible and send a replacement item or offer a refund.
RETURN POLICY
- Returns: Returns are accepted within 30 days of receiving your order.
- Conditions for Returns: Items must be unused, undamaged, and returned in the original packaging. Personalized items cannot be returned.
- Costs: Return shipping costs are the responsibility of the customer unless the item is defective or not as described. In such cases, Simolary LLCÂ
will cover the return shipping costs. - Refund: Refunds are processed within 14 days of receiving the return and are refunded to the original payment method.
-Address return :
SIMOLARY LLC WAREHOUSE
168 Prestwick Manor SE, Calgary, AB T2Z 4Y7, Canada - Questions?
Visit our FAQ page or contact our customer service via email : support@simolary.com
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