Description
Features:
- Chair sits 16” off the ground for a more natural sitting position
- Fold and Carry technology secures extra items needed at your destination
- Insulated cooler and utility storage is designed to hold ice for 8+ hours, store what you enjoy, and includes exterior pockets to securely carry all items to and from your basecamp
- Hands-free-carry strap gives your hands the freedom to carry whatever the day demands
- Aircraft-Grade Aluminum used for the foundation of the Voyager offers strength, durability, and resilience in every use
- Cup holder fixtures built into either side of the framing with cutouts designed for cans, insulated water bottles, and coffee mugs
- Unique fabric design is made from woven polyester which is soft to the touch and maintains strength to keep that “like new” comfort
- Durable, teak-like material adds that extra touch of style to any fireside campout
- Holds up to 350 lbs.
Specifications
| Total Height: | 32 in. |
|---|---|
| Seat Height: | 16 in. |
| Backrest Height: | 21 in. |
| Total Width: | 22.5 in. |
| Seating Area Width: | 20.5 in. |
| Seating Depth: | 16 in. |
| Weight Capacity: | 350 lbs. |
| Carry Weight: | 12 lbs. |
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Shipping & Delivery
Our goal is to ensure a seamless and transparent shipping process for your convenience and satisfaction. Below are the details of our shipping process.
Our goal is to ensure a seamless and transparent shipping process for your convenience and satisfaction. Below are the details of our shipping process:
Shipping Range
- Countries: We currently ship to Canada and the United States.
- Future Expansion: We are considering expanding to other regions in the future.
Shipping Costs
- Within Canada: Free shipping on all orders.
- Within the United States: Free shipping on all orders.
- No Hidden Fees: All costs are clearly stated at checkout.
ORDER PROCESSING TIME
- Processing Time: Orders are processed within 1-2 business days, Monday to Friday- (GMT-07) Mountain Standard Time (Edmonton)
- Last Order Time: 22:00 (GMT-07) Mountain Standard Time (Edmonton)
- Weekend Orders: Orders placed on weekends are processed the next business day.
TRANSIT TIME
- Estimated Delivery Time: 1-2 business days.
- Business Days: Shipments occur Monday to Friday.
- Notes: Delivery times are estimates and may vary due to external factors such as weather conditions and transportation issues.
SHIPPING PROCESS
- Reliable Courier Services: We ship via DHL and Fedex and UPS
- Insured Shipments: All shipments are insured. Contact our customer service in case of loss or damage during transit.
- Eco-Friendly Packaging: We strive to use sustainable packaging materials to minimize our ecological footprint.
TRACKING INSTRUCTIONS
- Tracking Information: After purchase, you will receive an email with tracking information, including the name of the shipping company and the tracking number.
- Track Your Order: You can track your order via our website. Simply enter your tracking number on our tracking portal to view the status of your order.
- Questions: Our support team is ready to assist with any questions about tracking your order.
MISSING ITEMS PROCEDURE
- Reporting Missing Items: Contact our customer service within 7 days of receiving your package via support@simolary.com
- Resolution: We will resolve the issue as soon as possible and send a replacement item or offer a refund.
RETURN POLICY
- Returns: Returns are accepted within 30 days of receiving your order.
- Conditions for Returns: Items must be unused, undamaged, and returned in the original packaging. Personalized items cannot be returned.
- Costs: Return shipping costs are the responsibility of the customer unless the item is defective or not as described. In such cases, Simolary LLC
will cover the return shipping costs. - Refund: Refunds are processed within 14 days of receiving the return and are refunded to the original payment method.
-Address return :
SIMOLARY LLC WAREHOUSE
168 Prestwick Manor SE, Calgary, AB T2Z 4Y7, Canada - Questions?
Visit our FAQ page or contact our customer service via email : support@simolary.com
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