Description
Offering massive interior space that’s truly unmatched for its weight class, Aurora™ is a worthy investment for the adventurer that loves a roomy shelter when car camping and backpacking. Updated with premium hardware and features, this tent now also measures up to NEMO’s high sustainability standards with a PFAS-, FRC-free fabric suite and bluesign® approved recycled floor.
SUSTAINABILITY
- NEMO’s high sustainability standards with a PFAS-, FRC-free fabric suite and bluesign® approved recycled floor
STORAGE:
- Interior gear pockets keep personal items organized and at hand, while overhead Nightlight Pockets™ diffuse headlamp light to cast a warm glow at night
DESIGN & DETAILS:
- Included Divvy Cube™ Stuff sack, Guy-out cord, Pole repair splint, Repair patches, Stakes
- Offering massive interior space that’s truly unmatched for its weight class, Aurora™ is a worthy investment for the adventurer that loves a roomy shelter when car camping and backpacking
- Updated with premium hardware and features, this tent now also measures up to NEMO’s high sustainability standards with a PFAS-, FRC-free fabric suite and bluesign® approved recycled floor
- Vertical sidewalls and massive doors allow for comfortable side-by-side seating
- Lightweight aluminum pole set includes a custom forged hub, part of NEMO’s new Elements™ hardware collection
- Packed in a Divvy Cube™ stuff sack, Aurora can be more efficiently stowed in a backpack, especially when the poles are removed to share the weight with a friend
- A complementary tent footprint is included to help extend the lifespan of the tent, protecting it from rough terrain and abrasion
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Shipping & Delivery
Our goal is to ensure a seamless and transparent shipping process for your convenience and satisfaction. Below are the details of our shipping process.
Our goal is to ensure a seamless and transparent shipping process for your convenience and satisfaction. Below are the details of our shipping process:
Shipping Range
- Countries: We currently ship to Canada and the United States.
- Future Expansion: We are considering expanding to other regions in the future.
Shipping Costs
- Within Canada: Free shipping on all orders.
- Within the United States: Free shipping on all orders.
- No Hidden Fees: All costs are clearly stated at checkout.
ORDER PROCESSING TIME
- Processing Time: Orders are processed within 1-2 business days, Monday to Friday- (GMT-07) Mountain Standard Time (Edmonton)
- Last Order Time: 22:00 (GMT-07) Mountain Standard Time (Edmonton)
- Weekend Orders: Orders placed on weekends are processed the next business day.
TRANSIT TIME
- Estimated Delivery Time: 1-2 business days.
- Business Days: Shipments occur Monday to Friday.
- Notes: Delivery times are estimates and may vary due to external factors such as weather conditions and transportation issues.
SHIPPING PROCESS
- Reliable Courier Services: We ship via DHL and Fedex and UPS
- Insured Shipments: All shipments are insured. Contact our customer service in case of loss or damage during transit.
- Eco-Friendly Packaging: We strive to use sustainable packaging materials to minimize our ecological footprint.
TRACKING INSTRUCTIONS
- Tracking Information: After purchase, you will receive an email with tracking information, including the name of the shipping company and the tracking number.
- Track Your Order: You can track your order via our website. Simply enter your tracking number on our tracking portal to view the status of your order.
- Questions: Our support team is ready to assist with any questions about tracking your order.
MISSING ITEMS PROCEDURE
- Reporting Missing Items: Contact our customer service within 7 days of receiving your package via [email protected]
- Resolution: We will resolve the issue as soon as possible and send a replacement item or offer a refund.
RETURN POLICY
- Returns: Returns are accepted within 30 days of receiving your order.
- Conditions for Returns: Items must be unused, undamaged, and returned in the original packaging. Personalized items cannot be returned.
- Costs: Return shipping costs are the responsibility of the customer unless the item is defective or not as described. In such cases, Simolary LLC
will cover the return shipping costs. - Refund: Refunds are processed within 14 days of receiving the return and are refunded to the original payment method.
-Address return :
SIMOLARY LLC WAREHOUSE
168 Prestwick Manor SE, Calgary, AB T2Z 4Y7, Canada - Questions?
Visit our FAQ page or contact our customer service via email : [email protected]
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