1. What does Simolary.com offer?
Simolary.com is your premier destination for high-quality lifestyle products, including home decor, electronics, and personal accessories. We curate our collection to bring you unique and innovative items that enhance your everyday life.

2. Where is Simolary LLC located?
Our office is located at 312 West 2nd Street #2558, Casper, WY, 82601, USA. We also have a warehouse at 168 Prestwick Manor SE, Calgary, AB T2Z 4Y7, Canada.

3. How can I contact Simolary.com?
You can reach us via email at support@simolary.com or by phone at +1 (307) 215-1213 during our business hours, Monday to Friday from 9:00 AM to 5:00 PM (GMT-07), Mountain Standard Time (Edmonton).

4. What are your shipping options?
We offer standard shipping within the Canada. For international orders, please contact us directly for shipping options and rates.

5. What payment methods do you accept?
We accept major credit cards (Visa, MasterCard, American Express) and PayPal for online orders.

6. What is your return policy?
We want you to be completely satisfied with your purchase. If you are not happy with your item, you may return it within 30 days for a refund or exchange. Please see our detailed Return Policy for more information.

7. Do you offer wholesale or bulk purchasing?
Yes, we do offer wholesale pricing for bulk orders. Please contact our support team at support@simolary.com for more information.

8. Is my personal information secure on your website?
Absolutely. We take your privacy and security seriously. Our website is protected with SSL encryption to ensure that your information is safe during transmission.

9. How can I track my order?
Once your order has been shipped, you will receive a shipping confirmation email with tracking information. You can also log in to your account on Simolary.com to track your order status.

10. Can I cancel or modify my order after it has been placed?
Please contact us immediately if you need to cancel or modify your order. We will do our best to accommodate your request, but once an order has been processed and shipped, we may not be able to make changes.

CONTACT US :

  • Email: support@simolary.com
  • Phone: +1(307)2151213
  • Address:
    • -Warehouse :168 Prestwick Manor SE, Calgary, AB T2Z 4Y7, Canada
    • -Office : 312 West 2nd Street #2558, Casper, WY, 82601, US

Bussiness Hour : Monday to Friday – 9:00 AM to 5:00 PM (GMT-07) Mountain Standard Time (Edmonton)

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