- Wi-Fi (WB2 Hub included) and Bluetooth capabilities provide versatile connectivity options for seamless control and access management
- Compatibility with both iOS and Android devices makes it easy to manage and control your smart lock functionalities
- Intuitive Alfred Home App, available for iOS and Android, lets you grant access to guests, check lock status, manage user codes, and receive real-time alerts even when you are away from home
- Alfred Connect V2 Wi-Fi Integration System accessory works with Hey Google and Alexa Skill to effortlessly control your smart lock using voice commands
- Alfred DB1S-KEY-BL Bluetooth Smart Lock includes 20 pin code storage, two physical keys, and an auto re-lock feature with four different time settings to ensure peace of mind and easy control
- With the Alfred Home app installed on your phone, enjoy a seamless unlocking experience by simply touching the keypad
- Entry/exit record allows to effortlessly monitor and track who enters or exits your premises at any given time
- Low battery warning feature alerts you when the battery levels are running low so that you can easily power the lock using the micro-USB port located on the bottom of the front panel
- 128-bit encryption prevents unauthorized access for peace of mind
- Easy DIY installation process combined with the free user-friendly BILT app (download required) provides a seamless installation experience
Description
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Shipping & Delivery
Our goal is to ensure a seamless and transparent shipping process for your convenience and satisfaction. Below are the details of our shipping process.
SHIPPING RANGE
- Countries: We currently ship within the Canada
- Future Expansion: Expansion to other shipping areas is being considered.
SHIPPING COSTS
- Within the Canada : Free shipping on all orders.
- No Hidden Fees: All costs are clearly stated at checkout.
ORDER PROCESSING TIME
- Processing Time: Orders are processed within 1-2 business days, Monday to Friday- (GMT-07) Mountain Standard Time (Edmonton)
- Last Order Time: 22:00 (GMT-07) Mountain Standard Time (Edmonton)
- Weekend Orders: Orders placed on weekends are processed the next business day.
TRANSIT TIME
- Estimated Delivery Time: 1-2 business days.
- Business Days: Shipments occur Monday to Friday.
- Notes: Delivery times are estimates and may vary due to external factors such as weather conditions and transportation issues.
SHIPPING PROCESS
- Reliable Courier Services: We ship via DHL and Fedex and UPS
- Insured Shipments: All shipments are insured. Contact our customer service in case of loss or damage during transit.
- Eco-Friendly Packaging: We strive to use sustainable packaging materials to minimize our ecological footprint.
TRACKING INSTRUCTIONS
- Tracking Information: After purchase, you will receive an email with tracking information, including the name of the shipping company and the tracking number.
- Track Your Order: You can track your order via our website. Simply enter your tracking number on our tracking portal to view the status of your order.
- Questions: Our support team is ready to assist with any questions about tracking your order.
MISSING ITEMS PROCEDURE
- Reporting Missing Items: Contact our customer service within 7 days of receiving your package via support@simolary.com
- Resolution: We will resolve the issue as soon as possible and send a replacement item or offer a refund.
RETURN POLICY
- Returns: Returns are accepted within 30 days of receiving your order.
- Conditions for Returns: Items must be unused, undamaged, and returned in the original packaging. Personalized items cannot be returned.
- Costs: Return shipping costs are the responsibility of the customer unless the item is defective or not as described. In such cases, Simolary LLC
will cover the return shipping costs. - Refund: Refunds are processed within 14 days of receiving the return and are refunded to the original payment method.
-Address return :
SIMOLARY LLC WAREHOUSE
168 Prestwick Manor SE, Calgary, AB T2Z 4Y7, Canada - Questions?
Visit our FAQ page or contact our customer service via email : support@simolary.com
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