- Begin and end your day with a smart home routine, set alarms and timers, sleep soundly with a relaxing playlist, see your calendar or weather clearly with the help of Alexa
- Stream your favourite music, shows, podcasts, and more from providers like Amazon Music, Spotify, and Prime Video (Subscriptions may be required). Now with deeper bass and clearer vocals, this smart device includes a 5.5″ display so you can view shows, song titles, and more at a glance
- Control compatible smart devices like lights and thermostats, even while you’re away
- Check in on your family, pets, and more using the built-in camera. Drop in on your home when you’re out or view the front door from your Echo Show 5 with compatible video doorbells
- When not in use, set the background to a rotating slideshow of your favourite photos. Prime members also get unlimited cloud photo storage
- Use the 2MP camera to call friends and family who have the Alexa app or an Echo device with a screen. Make announcements to other compatible devices in your home
- Built with multiple layers of privacy controls including a mic/camera off button and a built-in camera shutter. Amazon is not in the business of selling your personal information to others
- This device’s fabric is made from 100% post-consumer recycled polyester yarn and aluminum is made from 100% recycled aluminum
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Description
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Shipping & Delivery
Our goal is to ensure a seamless and transparent shipping process for your convenience and satisfaction. Below are the details of our shipping process.
SHIPPING RANGE
- Countries: We currently ship within the Canada
- Future Expansion: Expansion to other shipping areas is being considered.
SHIPPING COSTS
- Within the Canada : Free shipping on all orders.
- No Hidden Fees: All costs are clearly stated at checkout.
ORDER PROCESSING TIME
- Processing Time: Orders are processed within 1-2 business days, Monday to Friday- (GMT-07) Mountain Standard Time (Edmonton)
- Last Order Time: 22:00 (GMT-07) Mountain Standard Time (Edmonton)
- Weekend Orders: Orders placed on weekends are processed the next business day.
TRANSIT TIME
- Estimated Delivery Time: 1-2 business days.
- Business Days: Shipments occur Monday to Friday.
- Notes: Delivery times are estimates and may vary due to external factors such as weather conditions and transportation issues.
SHIPPING PROCESS
- Reliable Courier Services: We ship via DHL and Fedex and UPS
- Insured Shipments: All shipments are insured. Contact our customer service in case of loss or damage during transit.
- Eco-Friendly Packaging: We strive to use sustainable packaging materials to minimize our ecological footprint.
TRACKING INSTRUCTIONS
- Tracking Information: After purchase, you will receive an email with tracking information, including the name of the shipping company and the tracking number.
- Track Your Order: You can track your order via our website. Simply enter your tracking number on our tracking portal to view the status of your order.
- Questions: Our support team is ready to assist with any questions about tracking your order.
MISSING ITEMS PROCEDURE
- Reporting Missing Items: Contact our customer service within 7 days of receiving your package via support@simolary.com
- Resolution: We will resolve the issue as soon as possible and send a replacement item or offer a refund.
RETURN POLICY
- Returns: Returns are accepted within 30 days of receiving your order.
- Conditions for Returns: Items must be unused, undamaged, and returned in the original packaging. Personalized items cannot be returned.
- Costs: Return shipping costs are the responsibility of the customer unless the item is defective or not as described. In such cases, Simolary LLC
will cover the return shipping costs. - Refund: Refunds are processed within 14 days of receiving the return and are refunded to the original payment method.
-Address return :
SIMOLARY LLC WAREHOUSE
168 Prestwick Manor SE, Calgary, AB T2Z 4Y7, Canada - Questions?
Visit our FAQ page or contact our customer service via email : support@simolary.com
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