- In-ear headphones come with the Bose Fit Kit with three sizes of silicone ear tips and three sizes of stability bands to provide a customized and comfortable fit
- Bluetooth 5.3 technology with a 9.14-metre range offers a reliable, seamless connection to your devices for truly wireless freedom
- High-performance drivers, amplifiers, and electronics ensure true-to-life sound with nuance, clarity, and depth for immersive listening
- CustomTune sound calibration intelligently personalizes noise cancellation and sound to give you the best possible listening experience
- Noise cancellation is achieved with umbrella-shaped ear tips to create a firm seal and microphones that detect environmental sounds and generate a signal to cancel them out
- Choose from Quiet Mode for maximum noise cancellation or Aware Mode with ActiveSense technology to soften the loudest sounds while still keeping you in tune with your surroundings
- Simple touch interface on the earbuds enables quick access to music and phone controls while the Bose Music app offers a full suite of customizable features like Adjustable EQ, software upgrades, sound profiles, and more
- Digital signal processing technology and two noise-rejecting microphones in each ear bud filter out ambient noise so your phone calls come through in crisp clarity
- Want to listen to your music or take a phone call with just one earbud? With the single earbud listening feature, take out the left or right earbud and the other will keep on playing
- Auto sensors detect when the earbuds are inserted or removed to automatically pause and play music or answer phone calls
- Rechargeable batteries provide up to 6 hours of play time on a single charge while the included magnetized USB-C case holds three additional charges for up to 24 hours of listening time on the go
- Voice prompts alert you when the batteries run low and the quick-charge function gives you up to two more hours of playback from a 20-minute charge
- IPX4-rated with acoustic mesh to stand strong against sweat, splashes, and unexpected rain showers
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Shipping & Delivery
Our goal is to ensure a seamless and transparent shipping process for your convenience and satisfaction. Below are the details of our shipping process.
SHIPPING RANGE
- Countries: We currently ship within the Canada
- Future Expansion: Expansion to other shipping areas is being considered.
SHIPPING COSTS
- Within the Canada : Free shipping on all orders.
- No Hidden Fees: All costs are clearly stated at checkout.
ORDER PROCESSING TIME
- Processing Time: Orders are processed within 1-2 business days, Monday to Friday- (GMT-07) Mountain Standard Time (Edmonton)
- Last Order Time: 22:00 (GMT-07) Mountain Standard Time (Edmonton)
- Weekend Orders: Orders placed on weekends are processed the next business day.
TRANSIT TIME
- Estimated Delivery Time: 1-2 business days.
- Business Days: Shipments occur Monday to Friday.
- Notes: Delivery times are estimates and may vary due to external factors such as weather conditions and transportation issues.
SHIPPING PROCESS
- Reliable Courier Services: We ship via DHL and Fedex and UPS
- Insured Shipments: All shipments are insured. Contact our customer service in case of loss or damage during transit.
- Eco-Friendly Packaging: We strive to use sustainable packaging materials to minimize our ecological footprint.
TRACKING INSTRUCTIONS
- Tracking Information: After purchase, you will receive an email with tracking information, including the name of the shipping company and the tracking number.
- Track Your Order: You can track your order via our website. Simply enter your tracking number on our tracking portal to view the status of your order.
- Questions: Our support team is ready to assist with any questions about tracking your order.
MISSING ITEMS PROCEDURE
- Reporting Missing Items: Contact our customer service within 7 days of receiving your package via support@simolary.com
- Resolution: We will resolve the issue as soon as possible and send a replacement item or offer a refund.
RETURN POLICY
- Returns: Returns are accepted within 30 days of receiving your order.
- Conditions for Returns: Items must be unused, undamaged, and returned in the original packaging. Personalized items cannot be returned.
- Costs: Return shipping costs are the responsibility of the customer unless the item is defective or not as described. In such cases, Simolary LLC
will cover the return shipping costs. - Refund: Refunds are processed within 14 days of receiving the return and are refunded to the original payment method.
-Address return :
SIMOLARY LLC WAREHOUSE
168 Prestwick Manor SE, Calgary, AB T2Z 4Y7, Canada - Questions?
Visit our FAQ page or contact our customer service via email : support@simolary.com
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