After assembling, please connect the 5.8ft standard power cord to begin the use. In the mean time, you can enjoy the beautiful 3D realistic flame effect. Also, the remote control included with 13 feet effective control distance helps you facilitate the operation. While being decorative, the flame effect can operate independently and decorates your home anywhere with the burning faux logs and life-life fire flames. Additionally, there is a top for storage solution with an easy-to-clean surface, steadily supporting your ornaments. Realistic 3D Fire Flames: This electric fireplace is equipped with high quality LED lights and will create realistic fire flames with 3D effect when turned on. There are 3-level adjustable flame brightness for you to meet different needs, making you enjoy a warm and cozy ambiance without burning real logs. The flame mode and the heat mode can work independently,When the flame and heat are operated together, it can be used as a freestanding fireplace heater with 323 sqft area heated. Moreover, the heater produces less noise (less than55 dB), so that you can do your own things or have a good relax. On the top right corner of the heater unit, there are 3 main functions available: power control, flame control and heater control. With overheat protection and CSA certification, this freestanding electric fireplace ensures safety use. Besides, the anti-tipping device prevents the fireplace from toppling, thus protecting your children or pets. Featuring classical fireplace appearance and exquisite carving patterns, this decorative fireplace is suitable for various occasions, the even top offers a storage space for placing your photos, vases or other ornaments. Manually operate the control panel or use the remote control,Required CR2025 battery (included) for the remote control
General |
|||
|---|---|---|---|
Color Shade |
Light |
Color/Finish Family |
White |
Finish Type |
Finished |
Manufacturer Color/Finish |
White |
Type |
TV stand |
||
Dimensions |
|||
|---|---|---|---|
Assembled Depth (Inches) |
9 |
Assembled Height (Inches) |
30 |
Assembled Width (Inches) |
32 |
Firebox Depth (Inches) |
3 |
Firebox Height (Inches) |
16.5 |
Firebox Width (Inches) |
17 |
Weight (lbs.) |
43 |
||
Features |
|||
|---|---|---|---|
Adjustable Flame |
Yes |
Flame Operates with and without Heat |
Yes |
Heater Type |
Fan-forced |
Max Supplemental Heating Area (Sq. Feet) |
323 |
Maximum BTUs |
4650 |
Maximum Wattage |
1400 |
Media Mantel |
No |
Number of Heat Settings |
1 |
Primary Material |
Metal |
Remote Control Included |
Yes |
Room Placement |
Flat wall |
Screen Type |
N/A (no screen) |
Thermostat |
No |
||
Compatibility |
|||
|---|---|---|---|
Bluetooth Compatibility |
No |
||
Warranty |
|||
|---|---|---|---|
Warranty |
90-day limited |
||
Certifications |
|||
|---|---|---|---|
CA Residents: Prop 65 Warning(s) |
No |
Safety Listing |
CSA safety listing |
Miscellaneous |
|||
|---|---|---|---|
UNSPSC |
40102100 |
||
Our goal is to ensure a seamless and transparent shipping process for your convenience and satisfaction. Below are the details of our shipping process.
Our goal is to ensure a seamless and transparent shipping process for your convenience and satisfaction. Below are the details of our shipping process:
Shipping Range
- Countries: We currently ship to Canada and the United States.
- Future Expansion: We are considering expanding to other regions in the future.
Shipping Costs
- Within Canada: Free shipping on all orders.
- Within the United States: Free shipping on all orders.
- No Hidden Fees: All costs are clearly stated at checkout.
ORDER PROCESSING TIME
- Processing Time: Orders are processed within 1-2 business days, Monday to Friday- (GMT-07) Mountain Standard Time (Edmonton)
- Last Order Time: 22:00 (GMT-07) Mountain Standard Time (Edmonton)
- Weekend Orders: Orders placed on weekends are processed the next business day.
TRANSIT TIME
- Estimated Delivery Time: 1-2 business days.
- Business Days: Shipments occur Monday to Friday.
- Notes: Delivery times are estimates and may vary due to external factors such as weather conditions and transportation issues.
SHIPPING PROCESS
- Reliable Courier Services: We ship via DHL and Fedex and UPS
- Insured Shipments: All shipments are insured. Contact our customer service in case of loss or damage during transit.
- Eco-Friendly Packaging: We strive to use sustainable packaging materials to minimize our ecological footprint.
TRACKING INSTRUCTIONS
- Tracking Information: After purchase, you will receive an email with tracking information, including the name of the shipping company and the tracking number.
- Track Your Order: You can track your order via our website. Simply enter your tracking number on our tracking portal to view the status of your order.
- Questions: Our support team is ready to assist with any questions about tracking your order.
MISSING ITEMS PROCEDURE
- Reporting Missing Items: Contact our customer service within 7 days of receiving your package via [email protected]Â
- Resolution: We will resolve the issue as soon as possible and send a replacement item or offer a refund.
RETURN POLICY
- Returns: Returns are accepted within 30 days of receiving your order.
- Conditions for Returns: Items must be unused, undamaged, and returned in the original packaging. Personalized items cannot be returned.
- Costs: Return shipping costs are the responsibility of the customer unless the item is defective or not as described. In such cases, Simolary LLCÂ
will cover the return shipping costs. - Refund: Refunds are processed within 14 days of receiving the return and are refunded to the original payment method.
-Address return :
SIMOLARY LLC WAREHOUSE
168 Prestwick Manor SE, Calgary, AB T2Z 4Y7, Canada - Questions?
Visit our FAQ page or contact our customer service via email : [email protected]
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