- Suitable for ages 14 years and up
- Ready to fly with some setup right out of the box
- Enjoy an expansive flight range of up to 350 feet and control your drone from a maximum distance of 300 feet (unobstructed)
- Boasting powerful wind resistance and precise Glonass positioning, it excels at heights of up to 16 feet and thrives in temperatures from 32 degrees F to 104 degrees F (0 degrees C to 40 degrees C) so you can use it all year
- A 2.4Ghz remote lets you fly without worrying about losing the signal
- Achieves top speeds of 10mph (18km/h) for fast-action fun
- Ascend, descend, go forward, go backward, go left and go right with ease using the controller
- Safety light indicators and removable propeller safety guard protect you from injury when handing the drone
- Powerful 1080P HD camera features 1920 x 1080 video resolution with 15fps for crisp clarity
- Capture breathtaking photos and videos with the adjustable lens (varying from -90 degrees to 15 degrees) and access real-time views via the Contixo F21 app
- Boasts 3D flip, switch speed and headless mode for better navigation during flight
- Includes rechargeable 1,000mAh Li-Ion battery to provide powerful performance
- Provides 15 minutes of flying time per charge; charges take 90 minutes
- Remote controller requires AA batteries, not included
- Includes drone, remote control, charging cable, manual, propeller guard, spare propellers and screwdrivers
Description
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Shipping & Delivery
Our goal is to ensure a seamless and transparent shipping process for your convenience and satisfaction. Below are the details of our shipping process.
SHIPPING RANGE
- Countries: We currently ship within the Canada
- Future Expansion: Expansion to other shipping areas is being considered.
SHIPPING COSTS
- Within the Canada : Free shipping on all orders.
- No Hidden Fees: All costs are clearly stated at checkout.
ORDER PROCESSING TIME
- Processing Time: Orders are processed within 1-2 business days, Monday to Friday- (GMT-07) Mountain Standard Time (Edmonton)
- Last Order Time: 22:00 (GMT-07) Mountain Standard Time (Edmonton)
- Weekend Orders: Orders placed on weekends are processed the next business day.
TRANSIT TIME
- Estimated Delivery Time: 1-2 business days.
- Business Days: Shipments occur Monday to Friday.
- Notes: Delivery times are estimates and may vary due to external factors such as weather conditions and transportation issues.
SHIPPING PROCESS
- Reliable Courier Services: We ship via DHL and Fedex and UPS
- Insured Shipments: All shipments are insured. Contact our customer service in case of loss or damage during transit.
- Eco-Friendly Packaging: We strive to use sustainable packaging materials to minimize our ecological footprint.
TRACKING INSTRUCTIONS
- Tracking Information: After purchase, you will receive an email with tracking information, including the name of the shipping company and the tracking number.
- Track Your Order: You can track your order via our website. Simply enter your tracking number on our tracking portal to view the status of your order.
- Questions: Our support team is ready to assist with any questions about tracking your order.
MISSING ITEMS PROCEDURE
- Reporting Missing Items: Contact our customer service within 7 days of receiving your package via support@simolary.com
- Resolution: We will resolve the issue as soon as possible and send a replacement item or offer a refund.
RETURN POLICY
- Returns: Returns are accepted within 30 days of receiving your order.
- Conditions for Returns: Items must be unused, undamaged, and returned in the original packaging. Personalized items cannot be returned.
- Costs: Return shipping costs are the responsibility of the customer unless the item is defective or not as described. In such cases, Simolary LLC
will cover the return shipping costs. - Refund: Refunds are processed within 14 days of receiving the return and are refunded to the original payment method.
-Address return :
SIMOLARY LLC WAREHOUSE
168 Prestwick Manor SE, Calgary, AB T2Z 4Y7, Canada - Questions?
Visit our FAQ page or contact our customer service via email : support@simolary.com
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