This freestanding electric fireplace allows you to enjoy the inviting feel of a real fire with the control panel/remote. It has a sleek, clean-lined modern silhouette with an engineered wood mantel. With its 7-level flickering flame brightness and adjustable 2 heating setting, you can customize the ambiance to your liking. The infrared technology and thermal overload protection ensure safety, while the cool touch exterior keeps it comfortable to touch. Plus, the flame can operate without heat, allowing you to enjoy the visual appeal year-round. Realistic Flame Effect: our electric fireplace with 7 level flame brightness and comes with a fire log set, features a realistic flame effect, further enhances the authenticity, beautifully replicates the charm of a real fire Two Heating Options – 750W and 1500W heating mode, quiet blower heating (≤40dB), 5100BTUS, 12.5 amp, outlet 120v, heating area 400 sq meters, you can easily adjust flame effects and heat units from anywhere in your room with the remote control Safe & Efficient Power – The cut-off device prevention technology will prevent damage by automatically shutting off the heater when the heater is obstructed or overheated, fireplaces are safe for children and pets Convenient Remote Control: Take control of your fireplace’s settings with ease by using the remote control, adjust the heat output and flame brightness from the comfort of your couch or bed, without needing to get up Elegant Mantel Package: Crafted with meticulous attention to detail, the included mantel package complements the overall design of the electric fireplace, creating a seamless and visually appealing look, adds a touch of sophistication and style to your home decor Great Additions To Home Decor: Its freestanding frame is made from engineered wood with a weathered finish, and it has a built-in mantel and carved accents for a traditional look, can be a great additions to your home decoration Use and Care Manual PDF Instructions/Assembly PDF Product Certifications PDF
COWSAR 43.31-in W Cream Infrared Quartz Electric Fireplace LSSM027CR
$233.99
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Shipping & Delivery
Our goal is to ensure a seamless and transparent shipping process for your convenience and satisfaction. Below are the details of our shipping process.
Our goal is to ensure a seamless and transparent shipping process for your convenience and satisfaction. Below are the details of our shipping process:
Shipping Range
- Countries: We currently ship to Canada and the United States.
- Future Expansion: We are considering expanding to other regions in the future.
Shipping Costs
- Within Canada: Free shipping on all orders.
- Within the United States: Free shipping on all orders.
- No Hidden Fees: All costs are clearly stated at checkout.
ORDER PROCESSING TIME
- Processing Time: Orders are processed within 1-2 business days, Monday to Friday- (GMT-07) Mountain Standard Time (Edmonton)
- Last Order Time: 22:00 (GMT-07) Mountain Standard Time (Edmonton)
- Weekend Orders: Orders placed on weekends are processed the next business day.
TRANSIT TIME
- Estimated Delivery Time: 1-2 business days.
- Business Days: Shipments occur Monday to Friday.
- Notes: Delivery times are estimates and may vary due to external factors such as weather conditions and transportation issues.
SHIPPING PROCESS
- Reliable Courier Services: We ship via DHL and Fedex and UPS
- Insured Shipments: All shipments are insured. Contact our customer service in case of loss or damage during transit.
- Eco-Friendly Packaging: We strive to use sustainable packaging materials to minimize our ecological footprint.
TRACKING INSTRUCTIONS
- Tracking Information: After purchase, you will receive an email with tracking information, including the name of the shipping company and the tracking number.
- Track Your Order: You can track your order via our website. Simply enter your tracking number on our tracking portal to view the status of your order.
- Questions: Our support team is ready to assist with any questions about tracking your order.
MISSING ITEMS PROCEDURE
- Reporting Missing Items: Contact our customer service within 7 days of receiving your package via support@simolary.com
- Resolution: We will resolve the issue as soon as possible and send a replacement item or offer a refund.
RETURN POLICY
- Returns: Returns are accepted within 30 days of receiving your order.
- Conditions for Returns: Items must be unused, undamaged, and returned in the original packaging. Personalized items cannot be returned.
- Costs: Return shipping costs are the responsibility of the customer unless the item is defective or not as described. In such cases, Simolary LLC
will cover the return shipping costs. - Refund: Refunds are processed within 14 days of receiving the return and are refunded to the original payment method.
-Address return :
SIMOLARY LLC WAREHOUSE
168 Prestwick Manor SE, Calgary, AB T2Z 4Y7, Canada - Questions?
Visit our FAQ page or contact our customer service via email : support@simolary.com
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