Description
Make sure you have a source of power with you when you are on-the-go with the EcoFlow RIVER 2 MAX Portable Power Station. This station generates an AC output of up to 500-Watts at once, or up to 1000-Watts when put in X-Boost mode, to provide ample power to charge and operate your electronics, and the compact design allows you to bring power with you wherever you go. A switchover speed less than 30ms allows the station to power your essentials during an emergency power outage, and the EcoFlow app lets you view the charging levels, customize settings and adjust charging speeds all from your phone.
Features and Benefits
- Generates an AC output of up to 500-Watts
- X-Boost mode produces up to 1000-Watts
- Charges from 0-100% in an hour
- Runs up to 80% of essentials electronics
- 30ms switch-overmode provides power during outages for essentials to keep running
- Smart Battery Protection System monitors voltage, current and temperature to extend longevity
- Compact design is travel friendly for your convenience
- EcoFlow App lets you monitor and control the RIVER 2 from afar
- Can be charged in 4 ways: AC, car, solar and USB-C
- LiFePO4 battery can last for up to 10 years
- TÜV Rheinland certified for safety
- Includes an AC charging cable, car charging cable and quick start guide
Specifications
- Product weight (lb.): 13.4
- Activity: Outdoor Living
What’s in the Box
- EcoFlow RIVER 2 MAX Portable Power Station
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Shipping & Delivery
Our goal is to ensure a seamless and transparent shipping process for your convenience and satisfaction. Below are the details of our shipping process.
Our goal is to ensure a seamless and transparent shipping process for your convenience and satisfaction. Below are the details of our shipping process:
Shipping Range
- Countries: We currently ship to Canada and the United States.
- Future Expansion: We are considering expanding to other regions in the future.
Shipping Costs
- Within Canada: Free shipping on all orders.
- Within the United States: Free shipping on all orders.
- No Hidden Fees: All costs are clearly stated at checkout.
ORDER PROCESSING TIME
- Processing Time: Orders are processed within 1-2 business days, Monday to Friday- (GMT-07) Mountain Standard Time (Edmonton)
- Last Order Time: 22:00 (GMT-07) Mountain Standard Time (Edmonton)
- Weekend Orders: Orders placed on weekends are processed the next business day.
TRANSIT TIME
- Estimated Delivery Time: 1-2 business days.
- Business Days: Shipments occur Monday to Friday.
- Notes: Delivery times are estimates and may vary due to external factors such as weather conditions and transportation issues.
SHIPPING PROCESS
- Reliable Courier Services: We ship via DHL and Fedex and UPS
- Insured Shipments: All shipments are insured. Contact our customer service in case of loss or damage during transit.
- Eco-Friendly Packaging: We strive to use sustainable packaging materials to minimize our ecological footprint.
TRACKING INSTRUCTIONS
- Tracking Information: After purchase, you will receive an email with tracking information, including the name of the shipping company and the tracking number.
- Track Your Order: You can track your order via our website. Simply enter your tracking number on our tracking portal to view the status of your order.
- Questions: Our support team is ready to assist with any questions about tracking your order.
MISSING ITEMS PROCEDURE
- Reporting Missing Items: Contact our customer service within 7 days of receiving your package via support@simolary.com
- Resolution: We will resolve the issue as soon as possible and send a replacement item or offer a refund.
RETURN POLICY
- Returns: Returns are accepted within 30 days of receiving your order.
- Conditions for Returns: Items must be unused, undamaged, and returned in the original packaging. Personalized items cannot be returned.
- Costs: Return shipping costs are the responsibility of the customer unless the item is defective or not as described. In such cases, Simolary LLC
will cover the return shipping costs. - Refund: Refunds are processed within 14 days of receiving the return and are refunded to the original payment method.
-Address return :
SIMOLARY LLC WAREHOUSE
168 Prestwick Manor SE, Calgary, AB T2Z 4Y7, Canada - Questions?
Visit our FAQ page or contact our customer service via email : support@simolary.com
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