Model # ST55C Store SKU # 1000830270
From across the room or across the country, your Sensi Smart Thermostat makes it easy to remotely control and schedule your home comfort – Anytime. Anywhere. Put your comfort on your terms with geofencing or 7-day scheduling option with the ENERGY STAR® certified Sensi thermostat. Both energy saving features save you about 23% on your HVAC energy usage so you can save money without compromising your comfort. *Energy savings calculated by comparing operation time for a nationwide sample of Sensi users with temperature adjustments averaging 2°C versus users with no adjustments. Savings vary based on equipment type/condition, insulation, climate & temperature adjustment size/frequency. **Based on survey results of 2120 respondents that purchased and installed a Sensi thermostat in 2018, approximately 70% reported installing in 30 minutes or less. Adding a common wire may impact installation time. *** Sensi thermostat does not require a common wire (c-wire) for most installations, so it is compatible with the HVAC equipment in many homes in U.S. & Canada. Does not work with electric baseboard heat and some other systems. A c-wire is required for heat-only, cool-only and heat pump (without aux) systems, and for use with Apple HomeKit. Check to make sure it will work for you at sensi.emerson/compatibility. System requirements for mobile app: iOS – 10.0 or above Android – 4.2 or above (5.0 or greater to use the Geofencing feature). Our highly certified Sensi support team is available seven days a week: sensi.emerson/support, support@sensicomfort, 1-888-605-7131
First smart thermostat receiving the 2020 ENERGY STAR Partner of the Year award and named the ‘Best Value’ smart thermostat of 2020 by USA Today’s Reviewed
GET REBATES: Find utility rebates in your area through the rebate finder at emersoncanada.ca/rebates
SMART HOME COMPATIBLE: Works with Amazon Alexa, Google Assistant, Apple HomeKit (c-wire required), SmartThings and Wink smart home platforms
SAVE ABOUT 23% ON HVAC ENERGY *: The ENERGY STAR certified Sensi thermostat helps you save on your HVAC energy costs, with features like geofencing, 7-day flexible scheduling, remote access and energy usage reports
MOST INSTALL IN 30 MINUTES OR LESS**: With step-by-step instructions and video tutorials right in the mobile app, most people install Sensi in 30 minutes or less
EXTENSIVE COMPATIBILITY***: Works with the HVAC equipment found in most homes. A c-wire is required for heat-only, cool-only and heat pump systems without aux
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Shipping & Delivery
Our goal is to ensure a seamless and transparent shipping process for your convenience and satisfaction. Below are the details of our shipping process.
SHIPPING RANGE
- Countries: We currently ship within the Canada
- Future Expansion: Expansion to other shipping areas is being considered.
SHIPPING COSTS
- Within the Canada : Free shipping on all orders.
- No Hidden Fees: All costs are clearly stated at checkout.
ORDER PROCESSING TIME
- Processing Time: Orders are processed within 1-2 business days, Monday to Friday- (GMT-07) Mountain Standard Time (Edmonton)
- Last Order Time: 22:00 (GMT-07) Mountain Standard Time (Edmonton)
- Weekend Orders: Orders placed on weekends are processed the next business day.
TRANSIT TIME
- Estimated Delivery Time: 1-2 business days.
- Business Days: Shipments occur Monday to Friday.
- Notes: Delivery times are estimates and may vary due to external factors such as weather conditions and transportation issues.
SHIPPING PROCESS
- Reliable Courier Services: We ship via DHL and Fedex and UPS
- Insured Shipments: All shipments are insured. Contact our customer service in case of loss or damage during transit.
- Eco-Friendly Packaging: We strive to use sustainable packaging materials to minimize our ecological footprint.
TRACKING INSTRUCTIONS
- Tracking Information: After purchase, you will receive an email with tracking information, including the name of the shipping company and the tracking number.
- Track Your Order: You can track your order via our website. Simply enter your tracking number on our tracking portal to view the status of your order.
- Questions: Our support team is ready to assist with any questions about tracking your order.
MISSING ITEMS PROCEDURE
- Reporting Missing Items: Contact our customer service within 7 days of receiving your package via support@simolary.com
- Resolution: We will resolve the issue as soon as possible and send a replacement item or offer a refund.
RETURN POLICY
- Returns: Returns are accepted within 30 days of receiving your order.
- Conditions for Returns: Items must be unused, undamaged, and returned in the original packaging. Personalized items cannot be returned.
- Costs: Return shipping costs are the responsibility of the customer unless the item is defective or not as described. In such cases, Simolary LLC
will cover the return shipping costs. - Refund: Refunds are processed within 14 days of receiving the return and are refunded to the original payment method.
-Address return :
SIMOLARY LLC WAREHOUSE
168 Prestwick Manor SE, Calgary, AB T2Z 4Y7, Canada - Questions?
Visit our FAQ page or contact our customer service via email : support@simolary.com
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