Furniture
ethirteen Helix Race 12-Speed 9-52T Cassette
$276.99
Light enough for weight-conscious trail bikes yet tough enough to hold up to high-powered e-bikes, the ethirteen Helix Race 12-speed 9–52T cassette is made for grinding climbs and chasing top speeds.
| Brand | ethirteen |
|---|---|
| Color | Grey |
| Size | 9-52 T |
Light enough for weight-conscious trail bikes yet tough enough to hold up to high-powered e-bikes, the ethirteen Helix Race 12-speed 9–52T cassette is made for grinding climbs and chasing top speeds.
- Cross-compatible with Shimano, SRAM and TRP 12-speed drivetrains and chains (not included)
- Delivers an industry-leading 578% gear range and precision shifting performance
- 2-piece forged and machined design provides easy assembly and service, and reduced waste
- 43–52T aluminum cluster backward compatible with 9–50T Helix Plus or Race cassettes
- Unique 9T high gear allows use of smaller chainrings for clearance and weight savings
- 10 steel cogs and two 7075 aluminum cogs
- Tested extensively for MTB and electric-bike use
- Manufacturer offers a 5 year warranty
| Best Use | Cycling |
|---|---|
| Material(s) | Steel/7075 aluminum |
| Speeds | 12-speed |
| Compatible Freehub | SRAM XD |
| Weight | 392 grams |
Our goal is to ensure a seamless and transparent shipping process for your convenience and satisfaction. Below are the details of our shipping process.
Our goal is to ensure a seamless and transparent shipping process for your convenience and satisfaction. Below are the details of our shipping process:
Shipping Range
- Countries: We currently ship to Canada and the United States.
- Future Expansion: We are considering expanding to other regions in the future.
Shipping Costs
- Within Canada: Free shipping on all orders.
- Within the United States: Free shipping on all orders.
- No Hidden Fees: All costs are clearly stated at checkout.
ORDER PROCESSING TIME
- Processing Time: Orders are processed within 1-2 business days, Monday to Friday- (GMT-07) Mountain Standard Time (Edmonton)
- Last Order Time: 22:00 (GMT-07) Mountain Standard Time (Edmonton)
- Weekend Orders: Orders placed on weekends are processed the next business day.
TRANSIT TIME
- Estimated Delivery Time: 1-2 business days.
- Business Days: Shipments occur Monday to Friday.
- Notes: Delivery times are estimates and may vary due to external factors such as weather conditions and transportation issues.
SHIPPING PROCESS
- Reliable Courier Services: We ship via DHL and Fedex and UPS
- Insured Shipments: All shipments are insured. Contact our customer service in case of loss or damage during transit.
- Eco-Friendly Packaging: We strive to use sustainable packaging materials to minimize our ecological footprint.
TRACKING INSTRUCTIONS
- Tracking Information: After purchase, you will receive an email with tracking information, including the name of the shipping company and the tracking number.
- Track Your Order: You can track your order via our website. Simply enter your tracking number on our tracking portal to view the status of your order.
- Questions: Our support team is ready to assist with any questions about tracking your order.
MISSING ITEMS PROCEDURE
- Reporting Missing Items: Contact our customer service within 7 days of receiving your package via support@simolary.com
- Resolution: We will resolve the issue as soon as possible and send a replacement item or offer a refund.
RETURN POLICY
- Returns: Returns are accepted within 30 days of receiving your order.
- Conditions for Returns: Items must be unused, undamaged, and returned in the original packaging. Personalized items cannot be returned.
- Costs: Return shipping costs are the responsibility of the customer unless the item is defective or not as described. In such cases, Simolary LLC
will cover the return shipping costs. - Refund: Refunds are processed within 14 days of receiving the return and are refunded to the original payment method.
-Address return :
SIMOLARY LLC WAREHOUSE
168 Prestwick Manor SE, Calgary, AB T2Z 4Y7, Canada - Questions?
Visit our FAQ page or contact our customer service via email : support@simolary.com
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