- 2K Full HD clarity provides you with sharp and precise visuals of every detail at your doorstep
- 76-degree vertical view angle and a 120-degree horizontal view angle give a broader perspective and make sure that you never miss a single corner of your surroundings
- Effortlessly connects through Wi-Fi and enables you to monitor your home’s security from anywhere, at any time
- Compatibility with both iOS and Android devices allows you to access your security system with the device of your choice
- Intuitive eufy app lets you manage and control your doorbell using your smart device
- Colour Night Vision feature combines a dual-light system with the light capture and processing technology to improve clarity and extend your nighttime viewing distance to an impressive 16ft. (5m)
- Generous 128GB storage capacity ensures that you have the space to store essential footage and access it whenever you need it
- Seamless two-way communication lets you interact with visitors or guests from the comfort of your home
- Dual camera system features front-facing camera that focuses on people and a downward-facing camera that provides a comprehensive view of the floor in front of your doors
- Wireless chime broadcasts the doorbell ring throughout your home and offers real-time notifications
- Personalize your alerts with the eight sound options in the chime and add a microSD card up to 128GB for expanded storage
- Local storage with 8GB capacity provides ample room to archive up to 60 days of event-based recordings without the hassle of monthly fees
- Data is securely stored on the device and is shielded by AES 128-bit encryption to maintain utmost privacy
- Anytime playback offers full access to notifications and video recordings all without incurring any additional cost
- Works with Google Assistant and Amazon Alexa for easy control with just voice commands
- Battery-powered design gives an impressive 180 days of battery life to allow extended usage without the need for frequent recharging
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Shipping & Delivery
Our goal is to ensure a seamless and transparent shipping process for your convenience and satisfaction. Below are the details of our shipping process.
SHIPPING RANGE
- Countries: We currently ship within the Canada
- Future Expansion: Expansion to other shipping areas is being considered.
SHIPPING COSTS
- Within the Canada : Free shipping on all orders.
- No Hidden Fees: All costs are clearly stated at checkout.
ORDER PROCESSING TIME
- Processing Time: Orders are processed within 1-2 business days, Monday to Friday- (GMT-07) Mountain Standard Time (Edmonton)
- Last Order Time: 22:00 (GMT-07) Mountain Standard Time (Edmonton)
- Weekend Orders: Orders placed on weekends are processed the next business day.
TRANSIT TIME
- Estimated Delivery Time: 1-2 business days.
- Business Days: Shipments occur Monday to Friday.
- Notes: Delivery times are estimates and may vary due to external factors such as weather conditions and transportation issues.
SHIPPING PROCESS
- Reliable Courier Services: We ship via DHL and Fedex and UPS
- Insured Shipments: All shipments are insured. Contact our customer service in case of loss or damage during transit.
- Eco-Friendly Packaging: We strive to use sustainable packaging materials to minimize our ecological footprint.
TRACKING INSTRUCTIONS
- Tracking Information: After purchase, you will receive an email with tracking information, including the name of the shipping company and the tracking number.
- Track Your Order: You can track your order via our website. Simply enter your tracking number on our tracking portal to view the status of your order.
- Questions: Our support team is ready to assist with any questions about tracking your order.
MISSING ITEMS PROCEDURE
- Reporting Missing Items: Contact our customer service within 7 days of receiving your package via support@simolary.com
- Resolution: We will resolve the issue as soon as possible and send a replacement item or offer a refund.
RETURN POLICY
- Returns: Returns are accepted within 30 days of receiving your order.
- Conditions for Returns: Items must be unused, undamaged, and returned in the original packaging. Personalized items cannot be returned.
- Costs: Return shipping costs are the responsibility of the customer unless the item is defective or not as described. In such cases, Simolary LLC
will cover the return shipping costs. - Refund: Refunds are processed within 14 days of receiving the return and are refunded to the original payment method.
-Address return :
SIMOLARY LLC WAREHOUSE
168 Prestwick Manor SE, Calgary, AB T2Z 4Y7, Canada - Questions?
Visit our FAQ page or contact our customer service via email : support@simolary.com
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