Model # GNC-CW020-101 Store SKU # 1001610488
The Geeni HAWK 2 Outdoor Camera is the answer to your outdoor surveillance needs. It records clear images in 1080p resolution rain or shine, day and night, to provide safety and reliability The HAWK outdoor security camera will alert you to your mobile phone when motion is detected and send you motion alerts to provide you with more complete motion details. The camera is equipped with automatic night vision for security and clarity day or night. You can check in using your smartphone from anywhere at any time. Control multiple cameras and other Geeni devices from the same app. Simple to install yourself and ready to go. All you need is your home Wi-Fi connection and the Geeni app (on iOS or Android). No special bridges, gateways, or hubs required. Safety and peace of mind you and your family deserve.
Remote access to crisp full HD 1080p live or recorded video
IP66 certified weatherproof rating to ensures perfect security monitoring in all conditions weather
24 Infrared LED beads provides a night time viewing distance of up to 100 feet, ensuring excellent low light performance
With motion and sound detection, the Geeni app alerts you of activity that matters and sends notifications straight to your smartphone
Works with Alexa and The Google Assistant: ask your voice assistant to show your front door, driveway, backyard or anywhere else you have your Geeni cameras
Simple set up, just download the app and connect, no hub required, compatible with all 2.4 GHz Wi-Fi networks
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Shipping & Delivery
Our goal is to ensure a seamless and transparent shipping process for your convenience and satisfaction. Below are the details of our shipping process.
SHIPPING RANGE
- Countries: We currently ship within the Canada Â
- Future Expansion: Expansion to other shipping areas is being considered.
SHIPPING COSTS
- Within the Canada : Free shipping on all orders.
- No Hidden Fees: All costs are clearly stated at checkout.
ORDER PROCESSING TIME
- Processing Time: Orders are processed within 1-2 business days, Monday to Friday- (GMT-07) Mountain Standard Time (Edmonton)
- Last Order Time: 22:00 (GMT-07) Mountain Standard Time (Edmonton)
- Weekend Orders: Orders placed on weekends are processed the next business day.
TRANSIT TIME
- Estimated Delivery Time: 1-2 business days.
- Business Days: Shipments occur Monday to Friday.
- Notes: Delivery times are estimates and may vary due to external factors such as weather conditions and transportation issues.
SHIPPING PROCESS
- Reliable Courier Services: We ship via DHL and Fedex and UPS
- Insured Shipments: All shipments are insured. Contact our customer service in case of loss or damage during transit.
- Eco-Friendly Packaging: We strive to use sustainable packaging materials to minimize our ecological footprint.
TRACKING INSTRUCTIONS
- Tracking Information: After purchase, you will receive an email with tracking information, including the name of the shipping company and the tracking number.
- Track Your Order: You can track your order via our website. Simply enter your tracking number on our tracking portal to view the status of your order.
- Questions: Our support team is ready to assist with any questions about tracking your order.
MISSING ITEMS PROCEDURE
- Reporting Missing Items: Contact our customer service within 7 days of receiving your package via support@simolary.comÂ
- Resolution: We will resolve the issue as soon as possible and send a replacement item or offer a refund.
RETURN POLICY
- Returns: Returns are accepted within 30 days of receiving your order.
- Conditions for Returns: Items must be unused, undamaged, and returned in the original packaging. Personalized items cannot be returned.
- Costs: Return shipping costs are the responsibility of the customer unless the item is defective or not as described. In such cases, Simolary LLCÂ
will cover the return shipping costs. - Refund: Refunds are processed within 14 days of receiving the return and are refunded to the original payment method.
-Address return :
SIMOLARY LLC WAREHOUSE
168 Prestwick Manor SE, Calgary, AB T2Z 4Y7, Canada - Questions?
Visit our FAQ page or contact our customer service via email : support@simolary.com
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