This electric fireplace heater combines functionality and flexibility in one! For functionality, this fireplace heater with 5100 BTU power heating and 45dB low noise operation allows you to feel plenty of warmth while avoiding disturbing your work or sleep. Likewise, you can use this electric fireplace all year round because it is available in 3 operation methods: flame and heat, only flame or only heat. Therefore, it is the perfect decoration for your home. What’s more, the 2 heat settings (750W/1500W), 2 types of control (touch panel and remote control) and 2 types of installation (freestanding and recessed) make you feel more flexible to use this powerful fireplace heater. Considering your safety, this ETL certified fireplace heater is designed with overheat protection, so you can use it without worry. Color: Black Material: Cold-rolled Steel, Tempered Glass Overall Dimension: 37”x 6.5”x 26.02”(L x W x H) Length of Power Cable: 5.8 ft Net Weight: 51 lbs Heat Output: 5100 BTU Power Rating: 750W/1500W Voltage: 120V Frequency: 60Hz AMP: 12.5AMP Heating Area: 400 Sq.Ft Package Includes: 1 x Electric Fireplace Insert 1 x Remote Control 1 x Instruction Warm Your Room: Through the top air outlet ports, this 5100 BTU electric fireplace will deliver sufficient and stable warmth for you to heat up to 400 sqft space,besides, according to your actual heating needs, this fireplace heater is available in 2 heat settings (750W/1500W) for you to choose from,and the smokeless and odorless design creates a better environment for heating enjoyment. Enrich Your Space: The 4 flame color modes (red/yellow/orange/blue), 4 log color modes (red/yellow/dark red/orange), 5-level adjustable flame speed and 5-level adjustable flame brightness will provide you with an unparalleled visual experience while enjoying the heating,and the flame can be used separately without heating, so this fireplace heater will be the perfect decoration for all-year-round use. 2 Types of Control: This recessed fireplace heater is available in 2 control methods that are touch panel and remote control,all the functions will be realized through your fingertips, such as heater, flame speed, dimmer, color A, color B, 1H – 8H timer and power ON/OFF,it is important to mention that the remote control has a 10 ft effective control distance, so you can curl up on the sofa without getting up. Safe & Quiet to Use: This electric fireplace with ETL certification features overheat protection so that it will auto shut down once the temperature of the internal components exceeds 221,moreover, the low noise operation creates a perfect environment for working and sleeping,if you want to sleep but still want the heating to run, just long press the “DIMMER” button for 6s to activate sleep mode. More Flexibility, More Possibilities: Whether you want it for freestanding on the cabinet or just recessed it in the cabinet, this functional electric fireplace will always be acceptable,considering the interference with the use of the remote control, please keep this fireplace heater at a distance of 12” from other appliances.
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Shipping & Delivery
Our goal is to ensure a seamless and transparent shipping process for your convenience and satisfaction. Below are the details of our shipping process.
Our goal is to ensure a seamless and transparent shipping process for your convenience and satisfaction. Below are the details of our shipping process:
Shipping Range
- Countries: We currently ship to Canada and the United States.
- Future Expansion: We are considering expanding to other regions in the future.
Shipping Costs
- Within Canada: Free shipping on all orders.
- Within the United States: Free shipping on all orders.
- No Hidden Fees: All costs are clearly stated at checkout.
ORDER PROCESSING TIME
- Processing Time: Orders are processed within 1-2 business days, Monday to Friday- (GMT-07) Mountain Standard Time (Edmonton)
- Last Order Time: 22:00 (GMT-07) Mountain Standard Time (Edmonton)
- Weekend Orders: Orders placed on weekends are processed the next business day.
TRANSIT TIME
- Estimated Delivery Time: 1-2 business days.
- Business Days: Shipments occur Monday to Friday.
- Notes: Delivery times are estimates and may vary due to external factors such as weather conditions and transportation issues.
SHIPPING PROCESS
- Reliable Courier Services: We ship via DHL and Fedex and UPS
- Insured Shipments: All shipments are insured. Contact our customer service in case of loss or damage during transit.
- Eco-Friendly Packaging: We strive to use sustainable packaging materials to minimize our ecological footprint.
TRACKING INSTRUCTIONS
- Tracking Information: After purchase, you will receive an email with tracking information, including the name of the shipping company and the tracking number.
- Track Your Order: You can track your order via our website. Simply enter your tracking number on our tracking portal to view the status of your order.
- Questions: Our support team is ready to assist with any questions about tracking your order.
MISSING ITEMS PROCEDURE
- Reporting Missing Items: Contact our customer service within 7 days of receiving your package via support@simolary.com
- Resolution: We will resolve the issue as soon as possible and send a replacement item or offer a refund.
RETURN POLICY
- Returns: Returns are accepted within 30 days of receiving your order.
- Conditions for Returns: Items must be unused, undamaged, and returned in the original packaging. Personalized items cannot be returned.
- Costs: Return shipping costs are the responsibility of the customer unless the item is defective or not as described. In such cases, Simolary LLC
will cover the return shipping costs. - Refund: Refunds are processed within 14 days of receiving the return and are refunded to the original payment method.
-Address return :
SIMOLARY LLC WAREHOUSE
168 Prestwick Manor SE, Calgary, AB T2Z 4Y7, Canada - Questions?
Visit our FAQ page or contact our customer service via email : support@simolary.com
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