- In-ear ear buds with ergonomic oval tube design comfortably fits your ears and naturally cuts out ambient noises for increased audio quality
- Stick-closed beam design does a good job of sealing out background noises and provides a firm and comfortable fit
- Bluetooth 5.3 wireless connectivity transmits high quality sound while using less power, supports synchronized streaming to each ear bud independently, and can stream audio to two devices at the same time
- Active Noise Cancelling technology lets you get lost in your music without getting distracted by surrounding noises
- Ambient Aware lets you stay alert to what is going on around you and TalkThru technology makes it possible to speak with everyone without your headphones on
- 6mm drivers give you punchy JBL Pure Bass Sound for a rich and immersive audio experience
- Four mics let you make calls in crisp stereo clarity and Voice Aware lets you control how much of your voice is picked up by the mic input
- Ideal for intense exercise sessions, the IP54 construction provides protection against dust, water, and sweat
- Enjoy music playback of up to 48 (12+36) hours or up to 10 hours plus 30 hours with case when noise cancelling is engaged
- You can speed charge for 15 minutes to get an extra four hours of battery life
- Install the free JBL Headphones App for personalizing the audio output and touch gestures, adjusting environmental noise, finding the ear buds, and many other interesting features
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Shipping & Delivery
Our goal is to ensure a seamless and transparent shipping process for your convenience and satisfaction. Below are the details of our shipping process.
SHIPPING RANGE
- Countries: We currently ship within the Canada
- Future Expansion: Expansion to other shipping areas is being considered.
SHIPPING COSTS
- Within the Canada : Free shipping on all orders.
- No Hidden Fees: All costs are clearly stated at checkout.
ORDER PROCESSING TIME
- Processing Time: Orders are processed within 1-2 business days, Monday to Friday- (GMT-07) Mountain Standard Time (Edmonton)
- Last Order Time: 22:00 (GMT-07) Mountain Standard Time (Edmonton)
- Weekend Orders: Orders placed on weekends are processed the next business day.
TRANSIT TIME
- Estimated Delivery Time: 1-2 business days.
- Business Days: Shipments occur Monday to Friday.
- Notes: Delivery times are estimates and may vary due to external factors such as weather conditions and transportation issues.
SHIPPING PROCESS
- Reliable Courier Services: We ship via DHL and Fedex and UPS
- Insured Shipments: All shipments are insured. Contact our customer service in case of loss or damage during transit.
- Eco-Friendly Packaging: We strive to use sustainable packaging materials to minimize our ecological footprint.
TRACKING INSTRUCTIONS
- Tracking Information: After purchase, you will receive an email with tracking information, including the name of the shipping company and the tracking number.
- Track Your Order: You can track your order via our website. Simply enter your tracking number on our tracking portal to view the status of your order.
- Questions: Our support team is ready to assist with any questions about tracking your order.
MISSING ITEMS PROCEDURE
- Reporting Missing Items: Contact our customer service within 7 days of receiving your package via support@simolary.com
- Resolution: We will resolve the issue as soon as possible and send a replacement item or offer a refund.
RETURN POLICY
- Returns: Returns are accepted within 30 days of receiving your order.
- Conditions for Returns: Items must be unused, undamaged, and returned in the original packaging. Personalized items cannot be returned.
- Costs: Return shipping costs are the responsibility of the customer unless the item is defective or not as described. In such cases, Simolary LLC
will cover the return shipping costs. - Refund: Refunds are processed within 14 days of receiving the return and are refunded to the original payment method.
-Address return :
SIMOLARY LLC WAREHOUSE
168 Prestwick Manor SE, Calgary, AB T2Z 4Y7, Canada - Questions?
Visit our FAQ page or contact our customer service via email : support@simolary.com
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