Overview
Model # NK18K-LEG-3 Store SKU # 1001829278
Napoleon’s compact and agile Charcoal Kettle Grill, the NK18K-LEG, is an 18-inch kettle that is ideal for any charcoal enthusiast. Grill and slow roast with ease, or smoke by including your favorite wood chips and chunks. When charcoal grilling, being able to control heat through airflow is essential. The adjustable air vents make it easy to manage airflow for precise temperature control, including top venting that is protected from the elements. The Vortex heat management system improves convection within the grill for better searing and smoking as well as improved fuel efficiency. Stainless steel grids heat quickly and need little maintenance, they are hinged to allow easy addition of extra charcoal, refilling water pans, and addition of wood for smoking. The integrated temperature gauge helps you maintain the perfect temperature while you grill at a comfortable height, thanks to improved leg joints that provide rock-solid stability and an elevated grilling surface for your barbecue needs.
18-inch (45.7 cm) diameter charcoal kettle grill allows you to slow smoke, roast, and sear meals with ease
The Stainless steel grids heat quickly and need little maintenance, they are hinged to allow easy addition of extra charcoal, refilling water pans, and addition of wood for smoking
The conical Vortex Heat Management System improves convection within the grill for better searing and smoking as well as improved fuel efficiency while directing ash and embers into the ash bucket more effectively
Stainless steel venting is hidden under the Stay Cool handle. This protects your food from gusts and rain while providing precise temperature control
Precision controlled air inlets have been integrated into the bottom of this barbecue, separating the ash bucket from the operation of the lower venting for even more heat management freedom
Maintain the perfect temperature with a guide to show you the ideal smoke and sear range for your meal with the integrated temperature gauge
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Description
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Shipping & Delivery
Our goal is to ensure a seamless and transparent shipping process for your convenience and satisfaction. Below are the details of our shipping process.
SHIPPING RANGE
- Countries: We currently ship within the Canada Â
- Future Expansion: Expansion to other shipping areas is being considered.
SHIPPING COSTS
- Within the Canada : Free shipping on all orders.
- No Hidden Fees: All costs are clearly stated at checkout.
ORDER PROCESSING TIME
- Processing Time: Orders are processed within 1-2 business days, Monday to Friday- (GMT-07) Mountain Standard Time (Edmonton)
- Last Order Time: 22:00 (GMT-07) Mountain Standard Time (Edmonton)
- Weekend Orders: Orders placed on weekends are processed the next business day.
TRANSIT TIME
- Estimated Delivery Time: 1-2 business days.
- Business Days: Shipments occur Monday to Friday.
- Notes: Delivery times are estimates and may vary due to external factors such as weather conditions and transportation issues.
SHIPPING PROCESS
- Reliable Courier Services: We ship via DHL and Fedex and UPS
- Insured Shipments: All shipments are insured. Contact our customer service in case of loss or damage during transit.
- Eco-Friendly Packaging: We strive to use sustainable packaging materials to minimize our ecological footprint.
TRACKING INSTRUCTIONS
- Tracking Information: After purchase, you will receive an email with tracking information, including the name of the shipping company and the tracking number.
- Track Your Order: You can track your order via our website. Simply enter your tracking number on our tracking portal to view the status of your order.
- Questions: Our support team is ready to assist with any questions about tracking your order.
MISSING ITEMS PROCEDURE
- Reporting Missing Items: Contact our customer service within 7 days of receiving your package via support@simolary.comÂ
- Resolution: We will resolve the issue as soon as possible and send a replacement item or offer a refund.
RETURN POLICY
- Returns: Returns are accepted within 30 days of receiving your order.
- Conditions for Returns: Items must be unused, undamaged, and returned in the original packaging. Personalized items cannot be returned.
- Costs: Return shipping costs are the responsibility of the customer unless the item is defective or not as described. In such cases, Simolary LLCÂ
will cover the return shipping costs. - Refund: Refunds are processed within 14 days of receiving the return and are refunded to the original payment method.
-Address return :
SIMOLARY LLC WAREHOUSE
168 Prestwick Manor SE, Calgary, AB T2Z 4Y7, Canada - Questions?
Visit our FAQ page or contact our customer service via email : support@simolary.com
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