- High back allows maximum back support for long gaming sessions
- 1D armrest adjustment allows plenty of adjustment room to suit your needs
- Lockable tilt and lumbar support let you support your lumbar with up to 180-degrees of recline
- Built-in headrest supports your head and neck while the seat is reclined
- Set on five casters, with a 360-degree swivel range, so you can easily move around
- Rocking chair mechanism creates a dynamic seating experience
- Extra thick raw foam backrest provides top-level comfort
- Thick padded seat cushion features a spring layer for additional comfort
- Faux leather covering, with memory foam padding and steel frame, ensures this chair is built to last
- Height adjustment of up to 10cm (3.9”)
- Easy to care for by wiping with a damp cloth as needed, lubricating the mechanism once yearly, avoiding exposure to a heat source and by avoiding spilling liquids on this chair
- Maximum weight capacity: 149.6kg (330lb.)
- Backrest height: 75cm (29.5”)
- Seat dimensions: width 37cm (14.5”), height range: 30cm to 42cm (11.8” to 16.5”), depth: 45cm (17.7”)
- Overall dimensions: width 37cm (14.5”), height range: 125cm (49.2”), depth: 45cm (17.7”)
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Shipping & Delivery
Our goal is to ensure a seamless and transparent shipping process for your convenience and satisfaction. Below are the details of our shipping process.
SHIPPING RANGE
- Countries: We currently ship within the Canada
- Future Expansion: Expansion to other shipping areas is being considered.
SHIPPING COSTS
- Within the Canada : Free shipping on all orders.
- No Hidden Fees: All costs are clearly stated at checkout.
ORDER PROCESSING TIME
- Processing Time: Orders are processed within 1-2 business days, Monday to Friday- (GMT-07) Mountain Standard Time (Edmonton)
- Last Order Time: 22:00 (GMT-07) Mountain Standard Time (Edmonton)
- Weekend Orders: Orders placed on weekends are processed the next business day.
TRANSIT TIME
- Estimated Delivery Time: 1-2 business days.
- Business Days: Shipments occur Monday to Friday.
- Notes: Delivery times are estimates and may vary due to external factors such as weather conditions and transportation issues.
SHIPPING PROCESS
- Reliable Courier Services: We ship via DHL and Fedex and UPS
- Insured Shipments: All shipments are insured. Contact our customer service in case of loss or damage during transit.
- Eco-Friendly Packaging: We strive to use sustainable packaging materials to minimize our ecological footprint.
TRACKING INSTRUCTIONS
- Tracking Information: After purchase, you will receive an email with tracking information, including the name of the shipping company and the tracking number.
- Track Your Order: You can track your order via our website. Simply enter your tracking number on our tracking portal to view the status of your order.
- Questions: Our support team is ready to assist with any questions about tracking your order.
MISSING ITEMS PROCEDURE
- Reporting Missing Items: Contact our customer service within 7 days of receiving your package via support@simolary.com
- Resolution: We will resolve the issue as soon as possible and send a replacement item or offer a refund.
RETURN POLICY
- Returns: Returns are accepted within 30 days of receiving your order.
- Conditions for Returns: Items must be unused, undamaged, and returned in the original packaging. Personalized items cannot be returned.
- Costs: Return shipping costs are the responsibility of the customer unless the item is defective or not as described. In such cases, Simolary LLC
will cover the return shipping costs. - Refund: Refunds are processed within 14 days of receiving the return and are refunded to the original payment method.
-Address return :
SIMOLARY LLC WAREHOUSE
168 Prestwick Manor SE, Calgary, AB T2Z 4Y7, Canada - Questions?
Visit our FAQ page or contact our customer service via email : support@simolary.com
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