- Haptic feedback lets you feel your in-game actions and environment
- Adaptive triggers give you varying force and tension at your fingertips
- Chat online through the built-in microphone
- Connect a headset directly via the 3.5mm jack
- Switch voice capture on and off using the dedicated mute button
- Record and broadcast your epic gaming moments with the Create button
- Enjoy a comfortable, evolved design with an iconic layout and enhanced sticks
- Charge and play with a built-in battery and USB Type-C port (note: cable not included; to connect or charge the controller, use the USB cable supplied with the PS5 console)
- Integrated motion sensor lets you intuitively interact with select games
- Built-in speaker delivers high-fidelity sound effects on the controller in supported games
- Pair your new PS5 controller with a matching PS5 cover (sold separately) for a complete, vivid look
- Note: Internet and account for PlayStation Network may be required to access all the features
- Connect using a USB Type-C cable or Bluetooth technology and easily play on more devices including Windows PC and Mac computers, Android and iOS mobile phones (cable not included)
- Elevate PC gaming with advanced features like haptic feedback and adaptive triggers in a range of blockbuster PC titles (Haptic feedback and adaptive triggers may require USB connection and are available when supported by game)
- Stream games from your PS5 or PS4 console to your PC and other devices via the PS Remote Play App and play with the DualSense controller (PS Remote Play requires Remote Play App, PS4 or PS5 console connected to a broadband network with at least 5Mbps, the latest system software and compatible game. A PS4 or PS5 console with a wired connection via a LAN cable is recommended. In PS4 games streamed via Remote Play, haptic feedback is replaced with basic rumble and adaptive triggers are not supported)
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Shipping & Delivery
Our goal is to ensure a seamless and transparent shipping process for your convenience and satisfaction. Below are the details of our shipping process.
SHIPPING RANGE
- Countries: We currently ship within the Canada
- Future Expansion: Expansion to other shipping areas is being considered.
SHIPPING COSTS
- Within the Canada : Free shipping on all orders.
- No Hidden Fees: All costs are clearly stated at checkout.
ORDER PROCESSING TIME
- Processing Time: Orders are processed within 1-2 business days, Monday to Friday- (GMT-07) Mountain Standard Time (Edmonton)
- Last Order Time: 22:00 (GMT-07) Mountain Standard Time (Edmonton)
- Weekend Orders: Orders placed on weekends are processed the next business day.
TRANSIT TIME
- Estimated Delivery Time: 1-2 business days.
- Business Days: Shipments occur Monday to Friday.
- Notes: Delivery times are estimates and may vary due to external factors such as weather conditions and transportation issues.
SHIPPING PROCESS
- Reliable Courier Services: We ship via DHL and Fedex and UPS
- Insured Shipments: All shipments are insured. Contact our customer service in case of loss or damage during transit.
- Eco-Friendly Packaging: We strive to use sustainable packaging materials to minimize our ecological footprint.
TRACKING INSTRUCTIONS
- Tracking Information: After purchase, you will receive an email with tracking information, including the name of the shipping company and the tracking number.
- Track Your Order: You can track your order via our website. Simply enter your tracking number on our tracking portal to view the status of your order.
- Questions: Our support team is ready to assist with any questions about tracking your order.
MISSING ITEMS PROCEDURE
- Reporting Missing Items: Contact our customer service within 7 days of receiving your package via support@simolary.com
- Resolution: We will resolve the issue as soon as possible and send a replacement item or offer a refund.
RETURN POLICY
- Returns: Returns are accepted within 30 days of receiving your order.
- Conditions for Returns: Items must be unused, undamaged, and returned in the original packaging. Personalized items cannot be returned.
- Costs: Return shipping costs are the responsibility of the customer unless the item is defective or not as described. In such cases, Simolary LLC
will cover the return shipping costs. - Refund: Refunds are processed within 14 days of receiving the return and are refunded to the original payment method.
-Address return :
SIMOLARY LLC WAREHOUSE
168 Prestwick Manor SE, Calgary, AB T2Z 4Y7, Canada - Questions?
Visit our FAQ page or contact our customer service via email : support@simolary.com
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