- Enjoy extraordinary lifelike sound in your favourite games
- Studio-inspired drivers reproduce soundscapes with ultra-low distortion to deliver rich details and deep clear bass so you can hear exactly what the game developers intended
- With PlayStation Link technology, enjoy a lossless and lightning-fast ultra-low latency wireless connection to your PS5 console, PC, Mac and PlayStation Portal remote player
- Be heard loud and clear with microphone noise-rejection technology powered by artificial intelligence
- Go where adventure takes you with the ability to wirelessly connect to a range of devices
- Bluetooth: Go mobile by directly connecting your earbuds to a phone or tablet
- Listen to audio from a PlayStation Link and Bluetooth device simultaneously to stay in play as you answer calls or enjoy music from a mobile device
- Lead your squad to victory with crystal-clear voice capture and easy-access controls
- Take calls and chat with teammates through two hidden mics
- Keep your head in the game with easy-access volume buttons
- Enjoy lifelike sound wherever you go with a portable design and charging case
- Go wherever play takes you with a lightweight, comfortable design packed full of cutting-edge features
- Stay in play with up to five hours of battery life and up to an additional 10 hours via the included charging case
- Choose between three extra pairs of included earbud tips to find the best fit for you
- Directly connect to the remote player with PlayStation Link technology to enjoy lifelike, lightning-fast audio wherever you have Wi-Fi in your house
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Shipping & Delivery
Our goal is to ensure a seamless and transparent shipping process for your convenience and satisfaction. Below are the details of our shipping process.
SHIPPING RANGE
- Countries: We currently ship within the Canada Â
- Future Expansion: Expansion to other shipping areas is being considered.
SHIPPING COSTS
- Within the Canada : Free shipping on all orders.
- No Hidden Fees: All costs are clearly stated at checkout.
ORDER PROCESSING TIME
- Processing Time: Orders are processed within 1-2 business days, Monday to Friday- (GMT-07) Mountain Standard Time (Edmonton)
- Last Order Time: 22:00 (GMT-07) Mountain Standard Time (Edmonton)
- Weekend Orders: Orders placed on weekends are processed the next business day.
TRANSIT TIME
- Estimated Delivery Time: 1-2 business days.
- Business Days: Shipments occur Monday to Friday.
- Notes: Delivery times are estimates and may vary due to external factors such as weather conditions and transportation issues.
SHIPPING PROCESS
- Reliable Courier Services: We ship via DHL and Fedex and UPS
- Insured Shipments: All shipments are insured. Contact our customer service in case of loss or damage during transit.
- Eco-Friendly Packaging: We strive to use sustainable packaging materials to minimize our ecological footprint.
TRACKING INSTRUCTIONS
- Tracking Information: After purchase, you will receive an email with tracking information, including the name of the shipping company and the tracking number.
- Track Your Order: You can track your order via our website. Simply enter your tracking number on our tracking portal to view the status of your order.
- Questions: Our support team is ready to assist with any questions about tracking your order.
MISSING ITEMS PROCEDURE
- Reporting Missing Items: Contact our customer service within 7 days of receiving your package via support@simolary.comÂ
- Resolution: We will resolve the issue as soon as possible and send a replacement item or offer a refund.
RETURN POLICY
- Returns: Returns are accepted within 30 days of receiving your order.
- Conditions for Returns: Items must be unused, undamaged, and returned in the original packaging. Personalized items cannot be returned.
- Costs: Return shipping costs are the responsibility of the customer unless the item is defective or not as described. In such cases, Simolary LLCÂ
will cover the return shipping costs. - Refund: Refunds are processed within 14 days of receiving the return and are refunded to the original payment method.
-Address return :
SIMOLARY LLC WAREHOUSE
168 Prestwick Manor SE, Calgary, AB T2Z 4Y7, Canada - Questions?
Visit our FAQ page or contact our customer service via email : support@simolary.com
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