Pleasant Hearth’s vent free gas log sets are the ideal choice to bring style and warmth to your home. State-of-the-art vent free technology does not require a flue or chimney. This vent free gas log set functions with the option of natural gas or propane. 30,000 BTUs will heat up to 1,000-sq ft. With 99.9% efficiency, $0.99 of every $1.00 spent on fuel is converted into heat. Forget the hassle or mess of a real wood burning fireplace or stove. With Pleasant Hearth’s vent free gas log sets, enjoying the warmth and beauty of a fire has never been easier. The log set has a minimum clearance design with the ability to be inserted into almost every fireplace masonry. This thermostatically controlled unit does not support a millivolt remote controller. Not for sale in California or Canada. Check your local regulations on installation restrictions and requirements. Propane use requires 100-lb tank or larger with two-stage adjustable regulator available from a local gas company. Dual fuel technology allows the unit to be operated with propane or natural gas; No electricity required Up to 30,000 BTU’s/hr heats up to 1,000-sq ft Dual burner system provides two rows of flames for a layered flame effect Hand-painted, heat resistant ceramic logs appear realistic and natural Decorative lava rock adds realism and reflects heat from your gas log fire 2 Year Warranty Check your local regulations on installation restrictions and requirements CA Residents: Prop 65 Warning(s) Prop65 Warning Label PDF
General |
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|---|---|---|---|
Color/Finish Family |
Brown |
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Dimensions |
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|---|---|---|---|
Depth (Inches) |
13 |
Front Width (Inches) |
19.75 |
Height (Inches) |
13.5 |
Log Set Width (Inches) |
19.75 |
Rear Width (Inches) |
19.75 |
Weight (lbs.) |
43.6 |
Features |
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|---|---|---|---|
Application |
Masonry fireplace or vent-free firebox |
Burner Type |
Dual |
Dual Fuel |
Yes |
Fuel Type |
Natural gas or liquid propane |
Heating Area Range (Sq. Ft.) |
500 to 1000 |
Ignition Type |
Electronic spark |
Log Style |
Oak |
Material |
Ceramic fiber |
Maximum BTUs |
30000 |
Maximum Heating Area (Sq. Feet) |
1000 |
Oxygen Depletion System |
Yes |
Package Quantity |
6 |
Remote Control Included |
No |
Thermostat |
Yes |
Use Location |
Indoor |
Vent Type |
Vent-free |
Warranty |
|||
|---|---|---|---|
Warranty |
2-year limited |
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Certifications |
|||
|---|---|---|---|
CA Residents: Prop 65 Warning(s) |
Yes |
OMNI Safety Listing |
Yes |
PFS Safety Listing |
No |
Safety Listing |
CSA safety listing |
Miscellaneous |
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|---|---|---|---|
UNSPSC |
40102100 |
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Our goal is to ensure a seamless and transparent shipping process for your convenience and satisfaction. Below are the details of our shipping process.
Our goal is to ensure a seamless and transparent shipping process for your convenience and satisfaction. Below are the details of our shipping process:
Shipping Range
- Countries: We currently ship to Canada and the United States.
- Future Expansion: We are considering expanding to other regions in the future.
Shipping Costs
- Within Canada: Free shipping on all orders.
- Within the United States: Free shipping on all orders.
- No Hidden Fees: All costs are clearly stated at checkout.
ORDER PROCESSING TIME
- Processing Time: Orders are processed within 1-2 business days, Monday to Friday- (GMT-07) Mountain Standard Time (Edmonton)
- Last Order Time: 22:00 (GMT-07) Mountain Standard Time (Edmonton)
- Weekend Orders: Orders placed on weekends are processed the next business day.
TRANSIT TIME
- Estimated Delivery Time: 1-2 business days.
- Business Days: Shipments occur Monday to Friday.
- Notes: Delivery times are estimates and may vary due to external factors such as weather conditions and transportation issues.
SHIPPING PROCESS
- Reliable Courier Services: We ship via DHL and Fedex and UPS
- Insured Shipments: All shipments are insured. Contact our customer service in case of loss or damage during transit.
- Eco-Friendly Packaging: We strive to use sustainable packaging materials to minimize our ecological footprint.
TRACKING INSTRUCTIONS
- Tracking Information: After purchase, you will receive an email with tracking information, including the name of the shipping company and the tracking number.
- Track Your Order: You can track your order via our website. Simply enter your tracking number on our tracking portal to view the status of your order.
- Questions: Our support team is ready to assist with any questions about tracking your order.
MISSING ITEMS PROCEDURE
- Reporting Missing Items: Contact our customer service within 7 days of receiving your package via [email protected]Â
- Resolution: We will resolve the issue as soon as possible and send a replacement item or offer a refund.
RETURN POLICY
- Returns: Returns are accepted within 30 days of receiving your order.
- Conditions for Returns: Items must be unused, undamaged, and returned in the original packaging. Personalized items cannot be returned.
- Costs: Return shipping costs are the responsibility of the customer unless the item is defective or not as described. In such cases, Simolary LLCÂ
will cover the return shipping costs. - Refund: Refunds are processed within 14 days of receiving the return and are refunded to the original payment method.
-Address return :
SIMOLARY LLC WAREHOUSE
168 Prestwick Manor SE, Calgary, AB T2Z 4Y7, Canada - Questions?
Visit our FAQ page or contact our customer service via email : [email protected]
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