Perfectly suited for many environments, the Hollis electric fireplace is designed to replicate the look of a built-in wood stove. A compact footprint allows practically endless placement options, even in small spaces. Complete the look by attaching the included stove pipe and using the storage compartment to display split logs. The VividFlame electric firebox plugs into any standards outlet, and includes features such as a programmable thermostat to provide precise heating with 6 preset temperature settings in Celsius or Fahrenheit, timed shut off, dynamic embers, capacitive touch controls, and multiple flame color options. Available in matte black and matte white. Powder-coated steel construction and includes: powder-coated steel mantel, faux stove pipe, 40 screws, 4 rubber plugs, and electric firebox with remote control Bottom shelf dimensions: 22.5 in L x 14 in W x 9.75 in H Stove pipe dimensions: 7.25 in L x 10.25 in W x 28.25 in H; 3 lbs 4199 Firebox dimensions: 23.375 in L x 8.75 in W x 19.875 in H; 31 lbs Heat output of 4,780 BTUs- heating power: 120V/60Hz, 1500W, 12.5 Amps Adjustable heat settings: 71/75/78/82/86/99 degrees F and 22/24/26/28/30/60 degrees C Heater turns off when desired temperature is met use without heat for year round enjoyment 5 Flame brightness levels – multiple flame colors: orange, red/orange, white, blue, blue/white, and multicolor Various timer intervals ranging from 10 minutes to 9 hours Instructions/Assembly PDF Dimensions Guide PDF Warranty Guide PDF
Real Flame 32-in W Black Fan-forced Electric Fireplace 5005E-BK
$592.50
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Shipping & Delivery
Our goal is to ensure a seamless and transparent shipping process for your convenience and satisfaction. Below are the details of our shipping process.
Our goal is to ensure a seamless and transparent shipping process for your convenience and satisfaction. Below are the details of our shipping process:
Shipping Range
- Countries: We currently ship to Canada and the United States.
- Future Expansion: We are considering expanding to other regions in the future.
Shipping Costs
- Within Canada: Free shipping on all orders.
- Within the United States: Free shipping on all orders.
- No Hidden Fees: All costs are clearly stated at checkout.
ORDER PROCESSING TIME
- Processing Time: Orders are processed within 1-2 business days, Monday to Friday- (GMT-07) Mountain Standard Time (Edmonton)
- Last Order Time: 22:00 (GMT-07) Mountain Standard Time (Edmonton)
- Weekend Orders: Orders placed on weekends are processed the next business day.
TRANSIT TIME
- Estimated Delivery Time: 1-2 business days.
- Business Days: Shipments occur Monday to Friday.
- Notes: Delivery times are estimates and may vary due to external factors such as weather conditions and transportation issues.
SHIPPING PROCESS
- Reliable Courier Services: We ship via DHL and Fedex and UPS
- Insured Shipments: All shipments are insured. Contact our customer service in case of loss or damage during transit.
- Eco-Friendly Packaging: We strive to use sustainable packaging materials to minimize our ecological footprint.
TRACKING INSTRUCTIONS
- Tracking Information: After purchase, you will receive an email with tracking information, including the name of the shipping company and the tracking number.
- Track Your Order: You can track your order via our website. Simply enter your tracking number on our tracking portal to view the status of your order.
- Questions: Our support team is ready to assist with any questions about tracking your order.
MISSING ITEMS PROCEDURE
- Reporting Missing Items: Contact our customer service within 7 days of receiving your package via support@simolary.comÂ
- Resolution: We will resolve the issue as soon as possible and send a replacement item or offer a refund.
RETURN POLICY
- Returns: Returns are accepted within 30 days of receiving your order.
- Conditions for Returns: Items must be unused, undamaged, and returned in the original packaging. Personalized items cannot be returned.
- Costs: Return shipping costs are the responsibility of the customer unless the item is defective or not as described. In such cases, Simolary LLCÂ
will cover the return shipping costs. - Refund: Refunds are processed within 14 days of receiving the return and are refunded to the original payment method.
-Address return :
SIMOLARY LLC WAREHOUSE
168 Prestwick Manor SE, Calgary, AB T2Z 4Y7, Canada - Questions?
Visit our FAQ page or contact our customer service via email : support@simolary.com
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