High-Strength Steel Frame: Durable and reliable construction ensures long-term use and stability.Anti-Slip Pads: Four traction-enhancing pads keep the ladder stable and secure on various surfaces.Sponge Handle: Provides comfortable grip and makes carrying the ladder easy.Versatile Use: Ideal for tasks in the kitchen, utility room, or locker room, and doubles as a plant support.Portable and Space-Saving: Easy to fold and store, suitable for both indoor and outdoor use.Anti-Slip Pedal: Wide, rubber-patterned foot pedal enhances safety and prevents slips.Note: Improper use of rubber feet may cause the ladder to shake left and right; Please ensure that the rubber feet are in full contact with the ground.If you have any pre-sales or after-sales questions, please contact email: service@siavonce,com
General |
|||
|---|---|---|---|
Color/Finish Family |
Black |
Series Name |
5 Step Ladder |
Dimensions |
|||
|---|---|---|---|
Average Reach Height (Feet) |
8 |
Base Width (Inches) |
21.2 |
Height (Inches) |
62.2 |
Load Capacity (lbs.) |
550 |
Rung/Step Depth (Inches) |
0 |
Weight (lbs.) |
19.84 |
Features |
|||
|---|---|---|---|
Base Spread (Inches) |
45.4 |
Foldable |
Yes |
Ladder Rating |
Type 1AA – 375 lbs. |
Material |
Steel |
Number of Steps |
5 |
Package Quantity |
1 |
Telescoping |
No |
||
Warranty |
|||
|---|---|---|---|
Warranty |
30-day limited |
||
Certifications |
|||
|---|---|---|---|
CA Residents: Prop 65 Warning(s) |
No |
OSHA Compliant |
No |
Safety Listing |
Not safety listed |
||
Miscellaneous |
|||
|---|---|---|---|
UNSPSC |
30191500 |
||
Our goal is to ensure a seamless and transparent shipping process for your convenience and satisfaction. Below are the details of our shipping process.
Our goal is to ensure a seamless and transparent shipping process for your convenience and satisfaction. Below are the details of our shipping process:
Shipping Range
- Countries: We currently ship to Canada and the United States.
- Future Expansion: We are considering expanding to other regions in the future.
Shipping Costs
- Within Canada: Free shipping on all orders.
- Within the United States: Free shipping on all orders.
- No Hidden Fees: All costs are clearly stated at checkout.
ORDER PROCESSING TIME
- Processing Time: Orders are processed within 1-2 business days, Monday to Friday- (GMT-07) Mountain Standard Time (Edmonton)
- Last Order Time: 22:00 (GMT-07) Mountain Standard Time (Edmonton)
- Weekend Orders: Orders placed on weekends are processed the next business day.
TRANSIT TIME
- Estimated Delivery Time: 1-2 business days.
- Business Days: Shipments occur Monday to Friday.
- Notes: Delivery times are estimates and may vary due to external factors such as weather conditions and transportation issues.
SHIPPING PROCESS
- Reliable Courier Services: We ship via DHL and Fedex and UPS
- Insured Shipments: All shipments are insured. Contact our customer service in case of loss or damage during transit.
- Eco-Friendly Packaging: We strive to use sustainable packaging materials to minimize our ecological footprint.
TRACKING INSTRUCTIONS
- Tracking Information: After purchase, you will receive an email with tracking information, including the name of the shipping company and the tracking number.
- Track Your Order: You can track your order via our website. Simply enter your tracking number on our tracking portal to view the status of your order.
- Questions: Our support team is ready to assist with any questions about tracking your order.
MISSING ITEMS PROCEDURE
- Reporting Missing Items: Contact our customer service within 7 days of receiving your package via support@simolary.comÂ
- Resolution: We will resolve the issue as soon as possible and send a replacement item or offer a refund.
RETURN POLICY
- Returns: Returns are accepted within 30 days of receiving your order.
- Conditions for Returns: Items must be unused, undamaged, and returned in the original packaging. Personalized items cannot be returned.
- Costs: Return shipping costs are the responsibility of the customer unless the item is defective or not as described. In such cases, Simolary LLCÂ
will cover the return shipping costs. - Refund: Refunds are processed within 14 days of receiving the return and are refunded to the original payment method.
-Address return :
SIMOLARY LLC WAREHOUSE
168 Prestwick Manor SE, Calgary, AB T2Z 4Y7, Canada - Questions?
Visit our FAQ page or contact our customer service via email : support@simolary.com
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