- Over-ear headset that is comfortable to wear for a long time
- Wireless device with Bluetooth and RF technology provides quick and reliable wireless connection
- Passive noise cancelling ensures truer representation of the sound, while effectively sealing your ears from unwanted external sounds
- Almighty Audio is a superior Nova Acoustic System with high fidelity drivers that ensures state-of-art audio for gaming
- Pro-grade Parametric EQ lets you fully customize the sound for optimal audio experience for gaming
- Three hundred-sixty degree Spatial Audio allows you to enjoy highly immersive sound that makes you feel as if you are in the actual gaming environment (fully works with Microsoft Spatial Sound / Tempest 3D Audio for PS5)
- Dual Audio Streams allows combining two audio connections at a time (2.4GHz for gaming and Bluetooth for mobile) so you can attend calls or enjoy music while gaming
- Multi-Platform support featuring a USB-C dongle, lets you use this headset with PC, PlayStation, Mac, or Switch, and includes USB-A for great flexibility
- Thirty-eight hours of battery life lets you enjoy gaming for over 1.5 days or you can use the quick 15 minutes USB-C fast charge for six hours of use
- ClearCast Gen 2 microphone, supported by robust AI algorithms, eliminates unwanted background noise to ensure crystal clear voice communication
- Inline volume control makes it easy to adjust sound levels to your comfort
- Steel construction in lightweight build ensures lasting use
- ComfortMAX System features rotating, height-adjustable earcups with Fabric AirWeave cushions and a stretchy band for the ultimate comfort
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Shipping & Delivery
Our goal is to ensure a seamless and transparent shipping process for your convenience and satisfaction. Below are the details of our shipping process.
SHIPPING RANGE
- Countries: We currently ship within the Canada
- Future Expansion: Expansion to other shipping areas is being considered.
SHIPPING COSTS
- Within the Canada : Free shipping on all orders.
- No Hidden Fees: All costs are clearly stated at checkout.
ORDER PROCESSING TIME
- Processing Time: Orders are processed within 1-2 business days, Monday to Friday- (GMT-07) Mountain Standard Time (Edmonton)
- Last Order Time: 22:00 (GMT-07) Mountain Standard Time (Edmonton)
- Weekend Orders: Orders placed on weekends are processed the next business day.
TRANSIT TIME
- Estimated Delivery Time: 1-2 business days.
- Business Days: Shipments occur Monday to Friday.
- Notes: Delivery times are estimates and may vary due to external factors such as weather conditions and transportation issues.
SHIPPING PROCESS
- Reliable Courier Services: We ship via DHL and Fedex and UPS
- Insured Shipments: All shipments are insured. Contact our customer service in case of loss or damage during transit.
- Eco-Friendly Packaging: We strive to use sustainable packaging materials to minimize our ecological footprint.
TRACKING INSTRUCTIONS
- Tracking Information: After purchase, you will receive an email with tracking information, including the name of the shipping company and the tracking number.
- Track Your Order: You can track your order via our website. Simply enter your tracking number on our tracking portal to view the status of your order.
- Questions: Our support team is ready to assist with any questions about tracking your order.
MISSING ITEMS PROCEDURE
- Reporting Missing Items: Contact our customer service within 7 days of receiving your package via support@simolary.com
- Resolution: We will resolve the issue as soon as possible and send a replacement item or offer a refund.
RETURN POLICY
- Returns: Returns are accepted within 30 days of receiving your order.
- Conditions for Returns: Items must be unused, undamaged, and returned in the original packaging. Personalized items cannot be returned.
- Costs: Return shipping costs are the responsibility of the customer unless the item is defective or not as described. In such cases, Simolary LLC
will cover the return shipping costs. - Refund: Refunds are processed within 14 days of receiving the return and are refunded to the original payment method.
-Address return :
SIMOLARY LLC WAREHOUSE
168 Prestwick Manor SE, Calgary, AB T2Z 4Y7, Canada - Questions?
Visit our FAQ page or contact our customer service via email : support@simolary.com
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