Model # TCCFS-02 Store SKU # 1000701949
The Total Chef 3 Tier Chocolate Fountain is a fun and elegant addition to any party! This self-heating fountain accommodates up to 1.5 pounds of chocolate (680 grams). Just add a platter of berries, fresh seasonal fruits, marshmallows, and cookies for an effortless and delicious dessert. With separate heating and motor functions, you can ensure the chocolate is fully melted before starting the motor for the fountain effect.
PERFECT FOR PARTIES Dazzle your guests at your next party or family gathering – all you need are forks plus an assortment of berries, fruits, marshmallows, and biscuits for an elegant and fun dessert buffet
HUGE CAPACITY Accommodates up to 1.5 lbs (680 g) of chocolate to satisfy a whole crowd of sweet-lovers of all ages
EFFORTLESS OPERATION Separate heating and motor functions allow you to melt the chocolate before starting the motor for the fountain effect, and continuous heating ensures the chocolate remains liquid for as long as you need
BUILT-IN SAFETY FEATURES Temperature dial allows you to adjust the heating level to your requirements and auger system maintains chocolate flow and prevents jams
STRESS-FREE CLEANUP Stainless steel tiers remove easily with no tools required for easy cleaning and built-in drip guard protects your table from spills
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Shipping & Delivery
Our goal is to ensure a seamless and transparent shipping process for your convenience and satisfaction. Below are the details of our shipping process.
SHIPPING RANGE
- Countries: We currently ship within the Canada Â
- Future Expansion: Expansion to other shipping areas is being considered.
SHIPPING COSTS
- Within the Canada : Free shipping on all orders.
- No Hidden Fees: All costs are clearly stated at checkout.
ORDER PROCESSING TIME
- Processing Time: Orders are processed within 1-2 business days, Monday to Friday- (GMT-07) Mountain Standard Time (Edmonton)
- Last Order Time: 22:00 (GMT-07) Mountain Standard Time (Edmonton)
- Weekend Orders: Orders placed on weekends are processed the next business day.
TRANSIT TIME
- Estimated Delivery Time: 1-2 business days.
- Business Days: Shipments occur Monday to Friday.
- Notes: Delivery times are estimates and may vary due to external factors such as weather conditions and transportation issues.
SHIPPING PROCESS
- Reliable Courier Services: We ship via DHL and Fedex and UPS
- Insured Shipments: All shipments are insured. Contact our customer service in case of loss or damage during transit.
- Eco-Friendly Packaging: We strive to use sustainable packaging materials to minimize our ecological footprint.
TRACKING INSTRUCTIONS
- Tracking Information: After purchase, you will receive an email with tracking information, including the name of the shipping company and the tracking number.
- Track Your Order: You can track your order via our website. Simply enter your tracking number on our tracking portal to view the status of your order.
- Questions: Our support team is ready to assist with any questions about tracking your order.
MISSING ITEMS PROCEDURE
- Reporting Missing Items: Contact our customer service within 7 days of receiving your package via support@simolary.comÂ
- Resolution: We will resolve the issue as soon as possible and send a replacement item or offer a refund.
RETURN POLICY
- Returns: Returns are accepted within 30 days of receiving your order.
- Conditions for Returns: Items must be unused, undamaged, and returned in the original packaging. Personalized items cannot be returned.
- Costs: Return shipping costs are the responsibility of the customer unless the item is defective or not as described. In such cases, Simolary LLCÂ
will cover the return shipping costs. - Refund: Refunds are processed within 14 days of receiving the return and are refunded to the original payment method.
-Address return :
SIMOLARY LLC WAREHOUSE
168 Prestwick Manor SE, Calgary, AB T2Z 4Y7, Canada - Questions?
Visit our FAQ page or contact our customer service via email : support@simolary.com
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