The Touchstone Fireplug Insert Smart Electric Fireplace is a freestanding firebox specifically designed to fit into existing traditional fireplace openings. Its unique design ensures a seamless transformation from wood or gas log fireplace to electric. The Touchstone Fireplug Insert features enhanced LED flame technology, combining smart-home integration with a realistic flame display for a luxurious touch to any room. It boasts a deeper viewing area, high-end crystals, driftwood, and a built-in crackle speaker with adjustable volume. Compatible with Alexa and Google Home, this fireplace offers customizable settings, including 6 flame colors, 13 ember bed colors, and 5 flame speeds, along with 13-color down-lighting for an enhanced display. That is a a total of 78 color combinations. Using the thermostat on hi/low setting, the Fireplug delivers supplemental heat to take the cool edge of a drafty room. The unit can be wall-mounted or recessed, with easy installation and versatile placement options. The flexible installation design allows items to be mounted above the fireplace, with a recommended 8-inch gap between the top of the fireplace and the items above.
Designed for converting existing hearths to electric flame Trim kits cover gaps to create a seamless look Onboard premium crackle speaker for true flame sound Touchstone Pro enhance flame quality Black crushed glass crystals & driftwood to maximize increased depth 13 color down-lighting for cutting-edge display 13 ember bed colors with 4 levels plus pulsing bed setting 6 flame colors with 5 flame speeds & flame intensity settings Alexa & Google Certified, smartphone compatibility
General |
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|---|---|---|---|
Collection Name |
Fireplug Pro |
Color Shade |
Dark |
Color/Finish Family |
Black |
Finish Type |
Finished |
Manufacturer Color/Finish |
Fireplug Pro Black |
Type |
Wall mount |
Style |
Modern |
Display Type |
Crystal rock and log |
Fuel Type |
Electric |
Primary Material |
Metal |
Number of Heat Settings |
2 |
Maximum Wattage |
1500 |
Maximum BTUs |
5000 |
Heater Type |
Fan-forced |
Screen Type |
Glass |
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Dimensions |
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|---|---|---|---|
Assembled Depth (Inches) |
7.88 |
Assembled Height (Inches) |
26 |
Assembled Width (Inches) |
33 |
Firebox Depth (Inches) |
7.5 |
Firebox Height (Inches) |
25 |
Firebox Width (Inches) |
31.44 |
Weight (lbs.) |
55 |
Room Placement |
Wall-mount |
Features |
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|---|---|---|---|
Adjustable Flame |
Yes |
Flame Operates with and without Heat |
Yes |
Mantel Included |
No |
Max Supplemental Heating Area (Sq. Feet) |
400 |
Media Mantel |
No |
Remote Control Included |
Yes |
Thermostat |
Yes |
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Compatibility |
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|---|---|---|---|
Bluetooth Compatibility |
Alex and Google Home Compatible |
Smart Compatible |
Yes |
Warranty |
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|---|---|---|---|
Warranty |
1-year limited |
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Certifications |
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|---|---|---|---|
CA Residents: Prop 65 Warning(s) |
Yes |
Safety Listing |
cCSAus safety listing |
Miscellaneous |
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|---|---|---|---|
UNSPSC |
40102100 |
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Our goal is to ensure a seamless and transparent shipping process for your convenience and satisfaction. Below are the details of our shipping process.
Our goal is to ensure a seamless and transparent shipping process for your convenience and satisfaction. Below are the details of our shipping process:
Shipping Range
- Countries: We currently ship to Canada and the United States.
- Future Expansion: We are considering expanding to other regions in the future.
Shipping Costs
- Within Canada: Free shipping on all orders.
- Within the United States: Free shipping on all orders.
- No Hidden Fees: All costs are clearly stated at checkout.
ORDER PROCESSING TIME
- Processing Time: Orders are processed within 1-2 business days, Monday to Friday- (GMT-07) Mountain Standard Time (Edmonton)
- Last Order Time: 22:00 (GMT-07) Mountain Standard Time (Edmonton)
- Weekend Orders: Orders placed on weekends are processed the next business day.
TRANSIT TIME
- Estimated Delivery Time: 1-2 business days.
- Business Days: Shipments occur Monday to Friday.
- Notes: Delivery times are estimates and may vary due to external factors such as weather conditions and transportation issues.
SHIPPING PROCESS
- Reliable Courier Services: We ship via DHL and Fedex and UPS
- Insured Shipments: All shipments are insured. Contact our customer service in case of loss or damage during transit.
- Eco-Friendly Packaging: We strive to use sustainable packaging materials to minimize our ecological footprint.
TRACKING INSTRUCTIONS
- Tracking Information: After purchase, you will receive an email with tracking information, including the name of the shipping company and the tracking number.
- Track Your Order: You can track your order via our website. Simply enter your tracking number on our tracking portal to view the status of your order.
- Questions: Our support team is ready to assist with any questions about tracking your order.
MISSING ITEMS PROCEDURE
- Reporting Missing Items: Contact our customer service within 7 days of receiving your package via support@simolary.comÂ
- Resolution: We will resolve the issue as soon as possible and send a replacement item or offer a refund.
RETURN POLICY
- Returns: Returns are accepted within 30 days of receiving your order.
- Conditions for Returns: Items must be unused, undamaged, and returned in the original packaging. Personalized items cannot be returned.
- Costs: Return shipping costs are the responsibility of the customer unless the item is defective or not as described. In such cases, Simolary LLCÂ
will cover the return shipping costs. - Refund: Refunds are processed within 14 days of receiving the return and are refunded to the original payment method.
-Address return :
SIMOLARY LLC WAREHOUSE
168 Prestwick Manor SE, Calgary, AB T2Z 4Y7, Canada - Questions?
Visit our FAQ page or contact our customer service via email : support@simolary.com

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