- The Turtle Beach Stealth gaming headset is an over-ear headset with an attached microphone, specifically designed for console gaming
- This is a completely wireless headset, with a 25-meter wireless range, allowing you to stay connected as you stand up and move around the room
- Sound isolating technology blocks out ambient sounds so you can hear the game better
- Skillfully tuned 50mm speakers, a proprietary ear cup design, and Sony 3D Audio make gameplay even more immersive
- Headset features Superhuman Hearing setting, allowing you to hear game audio like footsteps and weapon reloads
- Suitable for use with the PS5 and PS4 consoles
- A lag-free 24GHz wireless connection lets you chat with friends and hear real-time game audio
- High-performance microphone is flip-to-mute, and includes variable mic monitoring, allowing you to hear the volume of your own voice
- Ergonomically placed headset controls allow you to independently adjust game and chat volumes or cycle through preset audio levels like Treble Boost, Signature Sound, Bass Boost, and Vocal Boost
- Headset is durable, with a folding hinged design and soft, breathable, water and sweat-resistant ear cushions made from athletic mesh
- ProSpecs glasses-friendly design includes dual-foam ear cushions that alleviate pressure around the ears where glasses sit
- Battery is long-lasting, with a full charge lasting over 24 hours, and 8 hours of battery life available after a quick 15-minute charge using the included USB-C cable
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Shipping & Delivery
Our goal is to ensure a seamless and transparent shipping process for your convenience and satisfaction. Below are the details of our shipping process.
SHIPPING RANGE
- Countries: We currently ship within the Canada
- Future Expansion: Expansion to other shipping areas is being considered.
SHIPPING COSTS
- Within the Canada : Free shipping on all orders.
- No Hidden Fees: All costs are clearly stated at checkout.
ORDER PROCESSING TIME
- Processing Time: Orders are processed within 1-2 business days, Monday to Friday- (GMT-07) Mountain Standard Time (Edmonton)
- Last Order Time: 22:00 (GMT-07) Mountain Standard Time (Edmonton)
- Weekend Orders: Orders placed on weekends are processed the next business day.
TRANSIT TIME
- Estimated Delivery Time: 1-2 business days.
- Business Days: Shipments occur Monday to Friday.
- Notes: Delivery times are estimates and may vary due to external factors such as weather conditions and transportation issues.
SHIPPING PROCESS
- Reliable Courier Services: We ship via DHL and Fedex and UPS
- Insured Shipments: All shipments are insured. Contact our customer service in case of loss or damage during transit.
- Eco-Friendly Packaging: We strive to use sustainable packaging materials to minimize our ecological footprint.
TRACKING INSTRUCTIONS
- Tracking Information: After purchase, you will receive an email with tracking information, including the name of the shipping company and the tracking number.
- Track Your Order: You can track your order via our website. Simply enter your tracking number on our tracking portal to view the status of your order.
- Questions: Our support team is ready to assist with any questions about tracking your order.
MISSING ITEMS PROCEDURE
- Reporting Missing Items: Contact our customer service within 7 days of receiving your package via support@simolary.com
- Resolution: We will resolve the issue as soon as possible and send a replacement item or offer a refund.
RETURN POLICY
- Returns: Returns are accepted within 30 days of receiving your order.
- Conditions for Returns: Items must be unused, undamaged, and returned in the original packaging. Personalized items cannot be returned.
- Costs: Return shipping costs are the responsibility of the customer unless the item is defective or not as described. In such cases, Simolary LLC
will cover the return shipping costs. - Refund: Refunds are processed within 14 days of receiving the return and are refunded to the original payment method.
-Address return :
SIMOLARY LLC WAREHOUSE
168 Prestwick Manor SE, Calgary, AB T2Z 4Y7, Canada - Questions?
Visit our FAQ page or contact our customer service via email : support@simolary.com
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