- Over-ear gaming headset is officially licensed by Microsoft for Xbox One, Xbox One X, Xbox Series X, and Xbox Series S
- Gain the advantage and never miss a thing with lag-free 2.4GHz wireless Bluetooth connection
- USB wireless transmitter offers easy, low latency connections with Xbox devices and other compatible brands
- Sound isolation improves gameplay immersion, keeping background noises at a minimum
- Headset delivers surround sound quality using Dolby Atmos, DTS Headphone:X, and Windows Sonic technology (Dolby Atmos and DTS:X may require additional purchases and hardware)
- 50mm speakers are expertly tuned and refined, with a maximum volume of 85dB to protect hearing
- Superhuman Hearing setting allows you to hear game detail including footsteps and reloads, giving you gameplay advantage
- Mic monitoring lets you hear your own voice, and you can control game and chat audio levels to find your perfect balance
- High-sensitivity built-in microphone mutes when it is flipped out of the way
- In-line volume controls and audio presets like Bass Boost, Treble Boost, and Vocal Boost are available at the touch of a button
- Headset has been designed to fit comfortably, even while wearing glasses with softer dual foam ear cushions
- This folding headset is durable and sweat-resistant, with a strengthened hinge and headband design
- Battery can last for up to 24 hours of extended gameplay
- Included USB-C charging cable charges headset quickly, with 8.5 hours of battery life from a 15-minute charge
Description
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Shipping & Delivery
Our goal is to ensure a seamless and transparent shipping process for your convenience and satisfaction. Below are the details of our shipping process.
SHIPPING RANGE
- Countries: We currently ship within the Canada Â
- Future Expansion: Expansion to other shipping areas is being considered.
SHIPPING COSTS
- Within the Canada : Free shipping on all orders.
- No Hidden Fees: All costs are clearly stated at checkout.
ORDER PROCESSING TIME
- Processing Time: Orders are processed within 1-2 business days, Monday to Friday- (GMT-07) Mountain Standard Time (Edmonton)
- Last Order Time: 22:00 (GMT-07) Mountain Standard Time (Edmonton)
- Weekend Orders: Orders placed on weekends are processed the next business day.
TRANSIT TIME
- Estimated Delivery Time: 1-2 business days.
- Business Days: Shipments occur Monday to Friday.
- Notes: Delivery times are estimates and may vary due to external factors such as weather conditions and transportation issues.
SHIPPING PROCESS
- Reliable Courier Services: We ship via DHL and Fedex and UPS
- Insured Shipments: All shipments are insured. Contact our customer service in case of loss or damage during transit.
- Eco-Friendly Packaging: We strive to use sustainable packaging materials to minimize our ecological footprint.
TRACKING INSTRUCTIONS
- Tracking Information: After purchase, you will receive an email with tracking information, including the name of the shipping company and the tracking number.
- Track Your Order: You can track your order via our website. Simply enter your tracking number on our tracking portal to view the status of your order.
- Questions: Our support team is ready to assist with any questions about tracking your order.
MISSING ITEMS PROCEDURE
- Reporting Missing Items: Contact our customer service within 7 days of receiving your package via support@simolary.comÂ
- Resolution: We will resolve the issue as soon as possible and send a replacement item or offer a refund.
RETURN POLICY
- Returns: Returns are accepted within 30 days of receiving your order.
- Conditions for Returns: Items must be unused, undamaged, and returned in the original packaging. Personalized items cannot be returned.
- Costs: Return shipping costs are the responsibility of the customer unless the item is defective or not as described. In such cases, Simolary LLCÂ
will cover the return shipping costs. - Refund: Refunds are processed within 14 days of receiving the return and are refunded to the original payment method.
-Address return :
SIMOLARY LLC WAREHOUSE
168 Prestwick Manor SE, Calgary, AB T2Z 4Y7, Canada - Questions?
Visit our FAQ page or contact our customer service via email : support@simolary.com
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