- Over-ear wireless headphone is designed for Xbox, as well as Windows PCs, Mac, Nintendo Switch and Bluetooth equipped mobile devices
- Bluetooth 5.1 dual connectivity allows quick connectivity with iOS and android devices and lets you listen to your own music while gaming
- Active noise cancellation reduces noise levels up to 25dB and makes the headset adaptable to any situation
- Optimized audio cavity with hand-selected 50mm Nanoclear drivers and active software tuning ensure outstanding audio fidelity
- S.M.A.R.T. Concealed Microphones for enhanced chat clarity while on-the-go
- Swappable dual battery system provides continuous power for more than 12 hours and allows charging of one pack while the other is in use
- Adjust EQ settings, set noise cancellation levels, program the mappable wheel, and assign hot keys on PC and Mac using the Turtle Beach Audio Hub App (iOS and Android devices) or Turtle Beach Audio Hub V2 (Windows PCs and Mac)
- Use the Turtle Beach Audio Hub mobile app or V2 desktop app with a dynamic 10-band EQ to dial-in the perfect sound for inbound game audio, Bluetooth audio and outbound chat
- Assign distinct functions to remappable wheel and mode button based on your gaming style using the Turtle Beach Audio Hub app
- Low-profile transmitter delivers a lag-free 2.4GHz wireless connection and serves as the charging station for the battery packs
- Additional built-in USB-A port for charging your game controller or other devices
- 2.4GHz wireless solution provides up to 50 ft. (15m) of wireless range and optimizes gaming audio and chat in real-time for a lag-free gaming experience
- Advanced Superhuman Hearing with intensity adjustability lets you dial-in the perfect sound for different games
- Variable mic monitoring allows you to hear and adjust your voice through the headset while chatting
- Soft memory foam cushions wrapped with plush leatherette ensure better noise isolation and enhanced comfort
- Patented ProSpecs glasses-friendly technology lets you wear glasses without feeling any pressure
- Durable steel-reinforced headband and frame accentuate its versatile design
Description
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Shipping & Delivery
Our goal is to ensure a seamless and transparent shipping process for your convenience and satisfaction. Below are the details of our shipping process.
SHIPPING RANGE
- Countries: We currently ship within the Canada
- Future Expansion: Expansion to other shipping areas is being considered.
SHIPPING COSTS
- Within the Canada : Free shipping on all orders.
- No Hidden Fees: All costs are clearly stated at checkout.
ORDER PROCESSING TIME
- Processing Time: Orders are processed within 1-2 business days, Monday to Friday- (GMT-07) Mountain Standard Time (Edmonton)
- Last Order Time: 22:00 (GMT-07) Mountain Standard Time (Edmonton)
- Weekend Orders: Orders placed on weekends are processed the next business day.
TRANSIT TIME
- Estimated Delivery Time: 1-2 business days.
- Business Days: Shipments occur Monday to Friday.
- Notes: Delivery times are estimates and may vary due to external factors such as weather conditions and transportation issues.
SHIPPING PROCESS
- Reliable Courier Services: We ship via DHL and Fedex and UPS
- Insured Shipments: All shipments are insured. Contact our customer service in case of loss or damage during transit.
- Eco-Friendly Packaging: We strive to use sustainable packaging materials to minimize our ecological footprint.
TRACKING INSTRUCTIONS
- Tracking Information: After purchase, you will receive an email with tracking information, including the name of the shipping company and the tracking number.
- Track Your Order: You can track your order via our website. Simply enter your tracking number on our tracking portal to view the status of your order.
- Questions: Our support team is ready to assist with any questions about tracking your order.
MISSING ITEMS PROCEDURE
- Reporting Missing Items: Contact our customer service within 7 days of receiving your package via support@simolary.com
- Resolution: We will resolve the issue as soon as possible and send a replacement item or offer a refund.
RETURN POLICY
- Returns: Returns are accepted within 30 days of receiving your order.
- Conditions for Returns: Items must be unused, undamaged, and returned in the original packaging. Personalized items cannot be returned.
- Costs: Return shipping costs are the responsibility of the customer unless the item is defective or not as described. In such cases, Simolary LLC
will cover the return shipping costs. - Refund: Refunds are processed within 14 days of receiving the return and are refunded to the original payment method.
-Address return :
SIMOLARY LLC WAREHOUSE
168 Prestwick Manor SE, Calgary, AB T2Z 4Y7, Canada - Questions?
Visit our FAQ page or contact our customer service via email : support@simolary.com
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